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Brandon WongBW
Open to opportunities

Brandon Wong

@brandonwong1

Leasing professional and customer-experience focused specialist with expertise in property management, leasing, and retention.

United States
Message

What I'm looking for

I’m looking for a leasing or property-focused role where I can deliver excellent customer service, apply technical support to solve issues, and drive customer retention through customer experience management, clear communication, and dependable organization within a team-oriented environment.

I’m a leasing and customer-experience professional based in Urban Honolulu, Hawaii, currently working in leasing roles for Brookfield Properties and as a Leasing Consultant. I bring a consistent focus on smooth rentals, strong client communication, and dependable support from start to finish.

Across my roles, I’ve built strengths in property management and property leasing while delivering high-quality customer service training. I also apply technical support and customer support practices to resolve issues effectively, and I prioritize customer experience management and customer retention through consistent follow-through, organization, and clear communication.

My experience also spans concierge and customer-facing roles, including client relations, security, and coordination work. Earlier positions—including customer service sales, customer service representation, insurance agent work, and administrative support—strengthened my ability to stay detail-oriented, handle diverse needs, and maintain a helpful, professional presence.

Beyond my direct customer service and leasing background, I studied chemistry at the University of Hawaii at Manoa, which reinforced my approach to careful thinking and reliability. I’m motivated by opportunities where I can combine property-focused customer service with continuous improvement, strong communication, and a commitment to keeping clients informed and supported.

Experience

Work history, roles, and key accomplishments

Block by Block logoBB

Ambassador

Oct 2012 - Feb 2016 (3 years 4 months)

Served as an ambassador for Block by Block.

COCONUT HUT LEI STAND logoCS

Customer Service Sales Specialist

Jan 2011 - Dec 2012 (1 year 11 months)

Provided customer service and sales support at Coconut Hut Lei Stand.

Pyramid Insurance Centre, Ltd. logoPL

Customer Service Representative

Jan 2007 - Jan 2012 (5 years)

Provided customer service support as a Customer Service Representative at Pyramid Insurance Centre, Ltd.

Williams Group logoWG

Laboratory Assistant

Jan 2007 - Jan 2008 (1 year)

Assisted with laboratory work at Williams Group.

Education

Degrees, certifications, and relevant coursework

UM

University of Hawaii at Manoa

Bachelor of Science, Chemistry

KS

Kamehameha Schools

High School Diploma

UM

University of Hawaii at Manoa

Bachelor of Applied Science - BASc, Chemistry

2003 - 2007

University of Hawaii at Manoa logoUM

University of Hawaii at Manoa

Bachelor of Applied Science, Chemistry

2003 - 2007

Earned a Bachelor of Applied Science (BASc) in Chemistry from the University of Hawaii at Manoa from Aug 2003 to Apr 2007.

Tech stack

Software and tools used professionally

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