Brandon Wong
@brandonwong1
Leasing professional and customer-experience focused specialist with expertise in property management, leasing, and retention.
What I'm looking for
I’m a leasing and customer-experience professional based in Urban Honolulu, Hawaii, currently working in leasing roles for Brookfield Properties and as a Leasing Consultant. I bring a consistent focus on smooth rentals, strong client communication, and dependable support from start to finish.
Across my roles, I’ve built strengths in property management and property leasing while delivering high-quality customer service training. I also apply technical support and customer support practices to resolve issues effectively, and I prioritize customer experience management and customer retention through consistent follow-through, organization, and clear communication.
My experience also spans concierge and customer-facing roles, including client relations, security, and coordination work. Earlier positions—including customer service sales, customer service representation, insurance agent work, and administrative support—strengthened my ability to stay detail-oriented, handle diverse needs, and maintain a helpful, professional presence.
Beyond my direct customer service and leasing background, I studied chemistry at the University of Hawaii at Manoa, which reinforced my approach to careful thinking and reliability. I’m motivated by opportunities where I can combine property-focused customer service with continuous improvement, strong communication, and a commitment to keeping clients informed and supported.
Experience
Work history, roles, and key accomplishments
Sales, property management, customer service, organization
Handled property leasing activities and supported customer/tenant service at Brookfield Properties.
customer service, security, client relations
Worked as Tour Coordinator at E NOA TOURS, E NOA CORP. (COVID-19 Furlough).
Tour Coordinator
E Noa Tours, E Noa Corp
Mar 2016 - Mar 2020 (4 years)
Coordinated tours and delivered customer service, including security-related and client relations support.
Served as an ambassador for Block by Block.
Provided customer service and sales support at Coconut Hut Lei Stand.
Worked as an insurance agent for Bankers Life & Casualty Company.
Provided customer service support as a Customer Service Representative at Pyramid Insurance Centre, Ltd.
Assisted with laboratory work at Williams Group.
Administrative Assistant
Jan 2004 - Jan 2007 (3 years)
Provided administrative support for the Telecommunications and Information Policy Group (RCUH).
Education
Degrees, certifications, and relevant coursework
University of Hawaii at Manoa
Bachelor of Science, Chemistry
Kamehameha Schools
High School Diploma
University of Hawaii at Manoa
Bachelor of Applied Science - BASc, Chemistry
2003 - 2007
University of Hawaii at Manoa
Bachelor of Applied Science, Chemistry
2003 - 2007
Earned a Bachelor of Applied Science (BASc) in Chemistry from the University of Hawaii at Manoa from Aug 2003 to Apr 2007.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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