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@cerenalopez
Diligent leasing specialist with advanced customer service skills.
United StatesI am a dedicated leasing specialist with extensive experience in customer service and administrative duties. Currently, I work at Olympus Steelyard, where I have honed my organizational skills and time management expertise. My role involves executing all office administrative tasks, mentoring new employees, and utilizing various software programs like RealPage and Microsoft Office 365 to enhance operational efficiency.
Previously, I served as a Community Assistant at Hilltop Townhomes, where I successfully generated over $1,000,000 in leases within a year and a half. My ability to train new employees and implement effective organizational systems has been instrumental in my career. I hold a Bachelor of Science in Hotel and Restaurant Management from Northern Arizona University, where I developed a strong foundation in business, finance, and management.
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Work history, roles, and key accomplishments
Olympus Steelyard/ Olympus Property
Jun 2021 - Present (4 years 5 months)
Managed complex customer service tasks and executed all administrative duties for the office. Mentored others in a Training Ambassador program and enforced legal expectations of leases while utilizing various software tools.
Hilltop Townhomes/ American Campus Community
Oct 2019 - May 2021 (1 year 7 months)
Performed administrative tasks and reorganized office systems. Trained new employees on software systems and achieved significant leasing success, generating over $1,000,000 in leases.
Center for Physical Excellence
May 2015 - Sep 2017 (2 years 4 months)
Handled patient communications regarding scheduling and payments, imported medical documents, and managed cash and credit transactions.
Degrees, certifications, and relevant coursework
High School Diploma
NUBachelor of Science, Hotel and Restaurant Management
Studied business, finance, and management with a focus on hotel and restaurant operations as well as leadership. Trained in HR basics and learned new HR skills. Earned a Hospitality Event Management Certificate through the HRM program.
Software and tools used professionally
United StatesYou can contact Cerena and 90k+ other talented remote workers on Himalayas.
Message Cerena
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