Felicity Deck
@felicitydeck
Customer-focused Property Manager skilled in leasing, resident relations, and housing authority compliance.
United StatesWhat I'm looking for
I’m a dedicated, customer-focused property management professional with experience across Leasing Agent, Assistant Manager, and Property Manager roles. I’m known for managing day-to-day property operations while maintaining high standards and delivering exceptional resident service.
I handle leasing operations end-to-end—conducting tours, processing applications, and preparing lease documentation. I also coordinate maintenance by coordinating work orders and ensuring repairs are completed in a timely manner.
My work includes housing authority compliance, including annual audits and inspections as well as recertification documentation. I partner closely with the Housing Authority on inspections and resident recertifications, while resolving resident questions and concerns professionally in person and by phone.
To keep operations running smoothly, I order maintenance parts, supplies, and materials, assist office and maintenance teams, and support property upkeep through routine inspections and curb appeal efforts. I’m comfortable managing multiple priorities while using Microsoft Office and strong time management to keep everything on track.
Experience
Work history, roles, and key accomplishments
Host/Server
Gilligan's Island Bar & Grill
Jan 2024 - Present (2 years 6 months)
Provided customer service in a fast-paced dining environment by taking accurate food and beverage orders and maintaining clean dining areas. Completed opening/closing duties to support daily operations.
Assistant Manager
Janie's Garden Apartments
Jan 2018 - Jan 2024 (6 years)
Supported daily property operations and resident service. Assisted with leasing activities, maintenance coordination, audits/inspections, and Housing Authority processes for resident recertifications.
Property Manager
Janie's Garden Apartments
Jan 2018 - Jan 2024 (6 years)
Managed day-to-day property operations while delivering resident-focused service. Coordinated maintenance work orders, supported inspections and annual audits, and worked with the Housing Authority on compliance and resident recertifications.
Leasing Agent
Janie's Garden Apartments
Jan 2018 - Jan 2024 (6 years)
Leased apartments by conducting tours, processing applications, and preparing lease documentation. Served as a point of contact for residents, addressing questions and concerns and coordinating work orders for timely repairs.
Hostess/Busser
LongHorn Steakhouse
Jan 2018 - Jan 2018 (0 months)
Managed guest seating and answered phones while supporting restaurant operations. Resolved guest concerns and collaborated with staff to maintain service quality.
Hostess/Busser
Gilligan's Island Bar & Grill
Jan 2017 - Jan 2018 (1 year)
Managed reservations and guest seating and supported guest satisfaction. Coordinated with servers and management to ensure smooth service during shifts.
Hostess
Muse at the Ringling
Jan 2017 - Jan 2017 (0 months)
Coordinated dining room reservations, greeted guests, and maintained organization for smooth service. Communicated with service staff to support accurate and timely dining experiences.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Education
Earned a High School Diploma.
Availability
Location
United StatesAuthorized to work in
Job categories
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