Brandon johnson

Coordinated daily administrative functions for a high-volume front office, including scheduling, staff correspondence, policy documentation, and cross-department communication. Maintained confidential employee and guest incident records, produced shift summaries and weekly performance dashboards, and supported compliance and brand-audit preparation.

Entered, updated, and verified large volumes of donor, membership, and institutional records across multiple databases with high accuracy. Built Excel spreadsheets and generated regular reports while managing digital/physical filing and processing/reconciling invoice and expense data for budget tracking.

Provided executive-level administrative support to the Director of Operations for a 230-room full-service property, managing scheduling, correspondence, and operational documentation. Maintained departmental records and compliance logs, supported VIP/group logistics and onboarding, and handled supply ordering, invoice processing, and facilities work order tracking.

Entered and maintained client intake, service referral, and case data in program databases while ensuring accuracy and confidentiality. Compiled Excel reports for grant reporting and performed data quality checks to identify and correct errors before stakeholder updates.

Entered and maintained student enrollment, family demographic, and health documentation in federal Head Start databases in compliance with program performance standards. Performed data verification and quality control, maintained spreadsheets for enrollment and attendance status, and organized source documents to support compliance reports and program audits.

Completed the Hilton Hospitality Development Program in 2024.

Earned a Bachelor of Arts in Hospitality from the University of New Orleans in 2019.

Attended Warren Easton Charter High School, with completion noted in 2015.