At CQ fluency, I partnered with leadership to oversee Project Managers supporting complex initiatives for pharmaceutical and biotechnology clients. I maintained a 99% on-time delivery rate while working with client stakeholders on priorities, delivery requirements, and quality.
I developed executive reporting on profitability, utilization, project health, SLA adherence, and quality metrics. I also partnered with clients and cross-functional teams to refine workflows and implement process improvements.
At Ubiqus Reporting Inc., I managed an enterprise client partnership and handled end-to-end delivery, client relationships, scoping, budgeting, and RFP proposals. Earlier, at TransPerfect, I led and mentored Project Managers supporting a life sciences client, with a focus on resource planning, quality, and on-time delivery.

