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Boudja Redha

@boudjaredha

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Customer support professional at SARL PLASTUB who handled B2B orders, customer issues, and delivery follow-ups.

Algeria

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What I'm looking for

I'm looking for a remote Customer Support, Customer Service, Customer Success, or Virtual Support role.

At SARL PLASTUB, I managed customer requests, quotations, orders, and follow-ups for B2B customers in industrial materials. I used Odoo CRM/ERP for customer records, sales activities, invoicing, and order administration.

I coordinated with logistics and internal teams to track deliveries and resolve customer issues, including handling complaints and following up with customers.

Through seasonal involvement in my family’s business, I supported customers at an official KANUF distribution point and participated in a water-distribution business. My work included product information, sales support, and stock and order follow-up.

Experience

Work history, roles, and key accomplishments

Current

Sales & Customer Service

Current

Family Business

Jan 2015 - Present (11 years 8 months)

Assisted customers at an official KANUF distribution point, providing product information and sales support. Supported customer service, sales, stock/order follow-up, and daily business operations during summer periods.

Customer Service Sales Stock Management Order Follow up Communication Skills

Sales / Commercial Agent

SARL PLASTUB

Jan 2024 - Jan 2026 (2 years)

Managed customer requests, quotations, orders, and follow-ups while using Odoo CRM/ERP for invoicing and order administration. Coordinated with logistics and internal teams to track deliveries and resolve customer issues.