Mohammed Rahrah
@mohammedrahrah
I resolve e-commerce customer issues and support operations through technical troubleshooting, CRM management, and data analysis.
AlgeriaWhat I'm looking for
I've supported e-commerce customers at Mobilis in Algeria, resolving inquiries through email and live chat while documenting interactions and maintaining high service standards.
As a freelance PC repair technician, I diagnosed technical issues, explained solutions and pricing clearly, managed transactions, and built customer trust through reliable service. I also completed a data analysis and statistics internship at Société des Bois Al-Hidab, where I cleaned and validated datasets, tracked budgets, and prepared statistical reports and charts.
I'm continuing to develop copywriting and digital marketing skills through applied practice, creating promotional social media content and advertising concepts with clear, audience-focused messaging.
Experience
Work history, roles, and key accomplishments
E-commerce Customer Advisor and Technical Support
Mobilis
Jan 2023 - Dec 2025 (2 years 11 months)
Managed customer inquiries via email and live chat, ensuring prompt and accurate responses. Resolved customer issues and maintained high-quality service standards across multiple channels.
Education
Degrees, certifications, and relevant coursework
Sétif 2 University (Mohamed Lamine Debaghine University)
Bachelor's Degree, Population and Sciences
Bachelor's degree in Population and Sciences from Sétif 2 University, Algeria.
Tech stack
Software and tools used professionally
Availability
Location
AlgeriaAuthorized to work in
Job categories
Skills
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