Boris Mbah
@borismbah
Experienced senior waiter focused on customer safety, hygiene, and exceptional hospitality.
What I'm looking for
I am a hospitality professional with progressive experience as a Senior Waiter across major Dubai properties, delivering high standards in guest safety, hygiene and customer comfort while leading service teams and managing shift handovers. I consistently drive guest satisfaction through attentive service, complaint resolution and suggestive selling that supports outlet performance.
I combine formal hospitality training (WSET Level 2, Moet Hennessy spirits and champagne training, Certificate III in Hospitality) with hands-on skills in beverage service, food safety and kitchen equipment procedures, and I thrive in high-pressure, guest-focused environments where clear communication and professionalism matter.
Experience
Work history, roles, and key accomplishments
Senior Waiter
Five Palm Jumeirah
Jul 2021 - Sep 2022 (1 year 2 months)
Led dining service as Senior Waiter, maintained guest satisfaction through proactive service and complaint resolution, and drove repeat recommendations.
Senior Waiter
DoubleTree by Hilton Marjan Island Resort & Spa
Oct 2017 - Sep 2021 (3 years 11 months)
Managed restaurant setup and enforced food safety and hygiene standards, ensuring consistent service quality and proper shift handovers.
Education
Degrees, certifications, and relevant coursework
WSET (Wine & Spirit Education Trust)
WSET Level 2 Award, Wine and Spirits
Completed WSET Level 2 certification in wines and spirits (May 2022).
Moet Hennessy
Spirits and Champagne Training, Beverage Training
Completed Moet Hennessy spirits and champagne training in May 2022.
High School (Advanced Level)
Advanced Level Certificate, General Education
Obtained Advanced Level high school certificate in June 2015.
Victoria Catering School
Certificate III in Hospitality, Hospitality
Completed Certificate III in Hospitality at Victoria Catering School.
Cigar Training
Cigar Training, Cigar Service
Completed cigar training focused on service and presentation.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Boris?
You can contact Boris and 90k+ other talented remote workers on Himalayas.
Message BorisFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
