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Saurav UserSU
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Saurav User

@sauravuser7

Food and beverage professional at Fairmont The Palm, supervising beach club operations and a team of 18.

United Arab Emirates
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At Fairmont The Palm, I supervised daily beach club operations, overseeing more than 300 sunbeds and a team of 18 staff members. I coordinated setup and maintenance, sunbed allocation, inventory, and daily operational reporting.

At Al Raha Beach Hotel, I managed pool and beach restaurant operations and scheduled an 18-person team. I helped reduce overtime by 20% and implemented a training program that increased service efficiency by 30%.

At Radisson Blu, I supervised a busy all-day dining restaurant, including staff scheduling, hiring, training, and guest service. I also worked to maintain hygiene standards and address guest complaints.

Earlier, I was a Food And Beverage Supervisor at The WB Abu Dhabi, Curio Collection by Hilton and Double Tree by Hilton, Abu Dhabi, and a Waiter at JA Hotels & Resorts and Chelsea Group of Hotels. My experience also includes waiter roles at The Lalit Mumbai and The Grand, New Delhi, and an industrial trainee role at The Grand.

Experience

Work history, roles, and key accomplishments

JA Hotels & Resorts, Dubai logoJD

Waiter

JA Hotels & Resorts, Dubai

Oct 2019 - Aug 2021 (1 year 10 months)

Delivered outstanding guest experiences, communicated special requests to the kitchen, and maintained cleanliness in front and back of house. Coached and developed junior staff and featured in wine promotion videos.

CD

Waiter

Chelsea Group of Hotels, Dubai

Nov 2016 - Aug 2019 (2 years 9 months)

Provided food and beverage service in a hotel environment, ensuring guest satisfaction and maintaining service standards.

TI

Industrial Trainee

The Grand, New Delhi, India

Apr 2015 - Aug 2016 (1 year 4 months)

Completed an industrial training program in a hotel environment, gaining practical experience in hospitality operations.

The Lalit Mumbai, India logoTI

Waiter

The Lalit Mumbai, India

Sep 2015 - Sep 2015 (0 months)

Served guests in a luxury hotel setting, ensuring high-quality service and guest satisfaction.

Education

Degrees, certifications, and relevant coursework

KI

K.I.H.M.C.T

BBA, Business Administration

2013 - 2016

Pursued a Bachelor of Business Administration degree from K.I.H.M.C.T from 2013 to 2016.

KN

Kendriya Vidyalaya / N.I.O.S

Schooling, General Studies

2000 - 2013

Completed schooling at Kendriya Vidyalaya / N.I.O.S from 2000 to 2013.

Tech stack

Software and tools used professionally

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