Bonn Villamor
@bonnvillamor
Dedicated executive assistant & project manager. I can help your business reach greater heights.
What I'm looking for
As a seasoned product and project leader with 5 years of experience, I excel in improving customer onboarding and building automations. I've successfully partnered with various teams, including Engineering, IT, InfoSec, Design, and Marketing, to create helpful features and enhance user experience. My expertise lies in product strategy, project management, process development, and product requirements.
Throughout my career, I've demonstrated my ability to streamline processes, improve user and customer experience, and support operations and regulatory compliance. I'm passionate about building world-class experiences and driving growth through innovative solutions.
With a strong background in technical training and project management, I'm confident in my ability to lead teams and drive results. I'm excited to leverage my skills and experience to drive success in my next role.
Experience
Work history, roles, and key accomplishments
Assisted founders in streamlining processes, improving user and customer experience, and supporting operations and regulatory compliance in the field of medicine and cardiac implantable electronic device monitoring.
Fintech & Customer Solutions Project Manager
Ubiquity Global Services
Jan 2022 - Jan 2023 (1 year)
Planned and executed the implementation and onboarding transition of various FinTech, FinServ, Cyber Security, and BlockChain clients.
Technical Manager
Google Hardware Care
Apr 2021 - Jan 2022 (9 months)
Scaled and optimized customer service resolutions for raised ticket inquiries and technical issues related to Google and Nest Wifi, Google Home Displays & Speakers, and Google Chromecast devices.
Google Academy Technical Trainer
Google Tech Users and Products gUP
Jan 2018 - Jan 2020 (2 years)
Led newly recruited employees through the onboarding phase, which included familiarizing them with the Google Academy environment, technical roles, product knowledge, tools and addressing top user issues.
Education
Degrees, certifications, and relevant coursework
Bonn hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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