Looking for a job

Bongiwe Khumalo

@bongiwekhumalo1

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Digital marketing and sales leader driving growth through strategic campaigns and client relationships.

South Africa

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What I'm looking for

I am seeking a senior role combining digital marketing and sales where I can lead strategy, grow revenue, mentor teams, and deliver measurable campaign results in a collaborative culture.

I am a versatile digital marketing and sales professional with over 5 years of experience building campaigns, leading teams, and driving measurable revenue growth.

I have led digital strategy and sales initiatives at agencies and organizations, consistently exceeding lead-generation and customer-satisfaction targets while managing client relationships and campaign performance.

My strengths include social media strategy, CRM, data analysis, and team leadership, combined with hands-on experience using Google Analytics, Google Ads, Meta Business Suite and CRM platforms.

I seek to bring creativity, strategic thinking, and proven execution to a dynamic organization that values growth, collaboration, and measurable results.

Experience

Work history, roles, and key accomplishments

Customer Care Agent

IGNITION

Jan 2024 - Dec 2025 (1 year 11 months)

Assisted clients with product and account inquiries, providing account support and consistently meeting and exceeding customer satisfaction KPIs.

Customer Support Account Management KPIs Client Communication CRM Time Management

Head of Digital Marketing

Insight Giant

Jan 2023 - Dec 2024 (1 year 11 months)

Developed and executed client digital marketing strategies and led sales initiatives, exceeding monthly lead generation targets by 20% while maintaining long-term client relationships and delivering campaign performance analysis.

Digital Marketing Strategy Lead Generation Social Media Management CRM Campaign Analysis Client Relationship Management Google Analytics Online Advertising

Head of Sales

Vita Nova Africa

Jan 2021 - Dec 2023 (2 years 11 months)

Defined and implemented sales strategies that drove measurable revenue growth, managed a high-performing sales team, and developed forecasting models to improve profitability through pricing and volume tactics.

Sales Strategy Forecasting Team Leadership Revenue Growth Pricing Strategy CRM Data Analysis Stakeholder Management

Digital Marketing Manager

The Bat Centre

Jan 2020 - Dec 2021 (1 year 11 months)

Led digital strategy and content creation across platforms, coordinated website and social media enhancements to improve engagement, and built strong client relationships.

Digital Strategy Content Creation Social Media Management Client Relationship Management Google Analytics Meta Business Suite Online Advertising

Social Media Facilitator

The Letsoalo Broadcasting Academy

Jan 2019 - Dec 2020 (1 year 11 months)

Delivered training on social media tools and trends and guided learners in campaign planning and digital content creation to build practical digital skills.