Open to opportunities

Bomaonye Dateme

@bomaonyedateme

Message

I resolve customer issues, strengthen client relationships, and keep remote operations organized.

Nigeria

Message

What I'm looking for

I'm seeking a remote role in customer service, customer success, customer or technical support, client relations, operations, administrative support, data support, sales support, or customer lifecycle management.

I'm currently supporting customers and managing client relationships at Kingil and Sons Enterprises, resolving service concerns in real time, documenting outcomes, and escalating complex technical issues when needed.

Across Queen Gates, Global Pathway Consult, and Emerald Insurance Industry, I've handled customer support, follow-ups, sales support, administrative coordination, research, data management, and client-facing communication. I use empathy, active listening, and practical troubleshooting to turn unclear or time-sensitive requests into clear next steps.

I'm comfortable working remotely across Microsoft 365, Trello, Notion, Slack, spreadsheets, digital documentation, and customer support workflows.

Experience

Work history, roles, and key accomplishments

Current

Customer Service Representative

Current

Kingil and Sons Enterprises

Jul 2025 - Present (1 year 1 month)

Provided professional customer service and client relationship management through remote communication channels, serving as a primary point of contact for customer needs and service concerns. Resolved issues in real time, supported technical troubleshooting, and maintained accurate records.