Looking for a job

Bolanle Ayodele

@bolanleayodele

Call center agent at The Call Gurus handling consultative sales and lead generation calls for US campaigns.

At The Call Gurus, I handle consultative sales and lead generation calls for US campaigns, answering customers’ questions and setting appointments. I represent client brands and work toward daily productivity and conversion targets.

Previously, I handled escalated customer concerns at RSA Canada and helped clients choose creative production, branding, events, and multimedia solutions at OTB+/Bleeding Art Production. At Olist, I made outbound calls, handled objections, and followed up with prospects.

Experience

Work history, roles, and key accomplishments

Current

Call Center Agent

Current

The Call Gurus

Jun 2026 - Present (4 months)

Handled consultative sales and lead generation inbound and outbound calls with American customers, answering questions and setting appointments. Worked toward daily productivity and conversion targets in a performance-based setup.

Customer Service Sales Lead Generation Consultative Selling Communication Skills Productivity Conversion

Customer Service Representative

RSA Canada

Dec 2024 - Jun 2026 (1 year 6 months)

Handled escalated customer concerns and worked them through to resolution. Showed customers and brokers how to use self-service digital tools and stayed current on product and policy updates through ongoing training.

Customer Service Escalation Management Problem Solving Digital Tools Training Communication Skills

Customer Service Officer

OTB+/Bleeding Art Production

Mar 2023 - Sep 2024 (1 year 6 months)

Main point of contact for client inquiries on creative production, branding, events and multimedia. Helped clients choose solutions that fit their budget and timeline, and managed communication across phone, email, social media and in person. Supported recruitment by scheduling interviews, running phone screenings, extending job offers and guiding candidates through onboarding.

Customer Service Client Relations Communication Skills Recruitment Interviewing Onboarding Multitasking

Telemarketer

Olist

Feb 2021 - Jan 2023 (1 year 11 months)

Made about 120 outbound calls a day to prospects and customers. Handled objections and followed up with prospects to keep conversations moving, and researched prospects, market trends and opportunities.

Telemarketing Outbound Calls Objection Handling Follow up Research Communication Skills