Boipelo SeitlhamoBS
Open to opportunities

Boipelo Seitlhamo

@boipeloseitlhamo

Aspiring Cyber Security Expert and Fortinet Security Analyst.

South Africa
Message

What I'm looking for

I am looking for a role in a leading IT company that fosters growth and innovation.

I am a dedicated and intelligent professional with over five years of experience in technical support and management. My journey has equipped me with substantial academic and practical skills, particularly in customer care and first-line network support. I believe that true brilliance comes from pushing beyond the ordinary, and I am passionate about learning, teaching, and mentoring others.

Throughout my career, I have successfully managed customer care teams and implemented training plans for major IT certifications, including Cisco, Huawei, and Fortinet. My goal-oriented approach has led to improved customer service experiences and organic growth within the organizations I have worked for. I am confident that my skills and experiences will make a profound contribution to your organization as an IT Instructor.

Experience

Work history, roles, and key accomplishments

CE

Project Lead & Instructor

CellC

Jan 2021 - Present (4 years 6 months)

Developed and oversaw the Techno-Preneurship project, providing IT skills training in AWS, Huawei, and Fortinet. Instructed the Fortinet NSE4 Course as part of the project.

AT

Project Lead

Afrika Tikkun

Jan 2018 - Present (7 years 6 months)

Developed training plans and oversaw the Talent Acceleration Program, focusing on IT skills in Fortinet, Huawei, and Cisco CyberSecurity. Ensured good service delivery and regular reporting for the project.

Education

Degrees, certifications, and relevant coursework

TA

T-systems ICT Academy

NQF Level 4 Technical Support, Network Engineering

2014 - 2016

Completed a technical support qualification with a specialization in Network Engineering. This program provided hands-on experience and theoretical knowledge in network infrastructure and support.

HS

Homevale High School

Grade 12, Accounting

2008 - 2008

Completed secondary education with a specialization in Accounting. This foundational education provided a strong understanding of financial principles and practices.

Tech stack

Software and tools used professionally

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