Bobby Grier
@bobbygrier
Dedicated customer service representative with a passion for excellence.
What I'm looking for
My name is Bobby Grier, and I am a passionate customer service representative with extensive experience in providing optimal customer service. I thrive in fast-paced environments and am committed to representing my establishment with a friendly and professional demeanor. My ability to learn new tasks quickly has allowed me to excel in various roles, including inbound and outbound collections, check cashing, and customer care.
Throughout my career, I have developed strong skills in customer relationship management, data entry, and critical thinking. I have worked with notable companies such as TSI - Transworld System, Inc., PLS, and ALORICA, where I honed my abilities to inform and verify customer information accurately. I take pride in my work and am always eager to go above and beyond to ensure customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
TSI - Transworld System, Inc
Feb 2025 - Present (6 months)
Engaged in inbound and outbound collections activities. Provided customer service to clients regarding their accounts.
Customer Service
PLS
Jun 2024 - Feb 2025 (8 months)
Managed check cashing, bill payments, and money order transactions. Ensured excellent customer service for all financial transactions.
Customer Care Representative
ALORICA (CVS CAREMARK)
Sep 2020 - Aug 2024 (3 years 11 months)
Informed and verified customer and order information for correctness. Entered account overrides for customer concerns and processed order forms.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
2016 - 2020
Completed high school education, gaining foundational knowledge and skills. Developed strong communication and interpersonal abilities through various academic and extracurricular activities.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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