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Bobby Grier

@bobbygrier

Dedicated customer service representative with a passion for excellence.

United States
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

My name is Bobby Grier, and I am a passionate customer service representative with extensive experience in providing optimal customer service. I thrive in fast-paced environments and am committed to representing my establishment with a friendly and professional demeanor. My ability to learn new tasks quickly has allowed me to excel in various roles, including inbound and outbound collections, check cashing, and customer care.

Throughout my career, I have developed strong skills in customer relationship management, data entry, and critical thinking. I have worked with notable companies such as TSI - Transworld System, Inc., PLS, and ALORICA, where I honed my abilities to inform and verify customer information accurately. I take pride in my work and am always eager to go above and beyond to ensure customer satisfaction.

Experience

Work history, roles, and key accomplishments

TI
Current

Customer Service Representative

TSI - Transworld System, Inc

Feb 2025 - Present (6 months)

Engaged in inbound and outbound collections activities. Provided customer service to clients regarding their accounts.

PL

Customer Service

PLS

Jun 2024 - Feb 2025 (8 months)

Managed check cashing, bill payments, and money order transactions. Ensured excellent customer service for all financial transactions.

Education

Degrees, certifications, and relevant coursework

HS

High School

High School Diploma, General Studies

2016 - 2020

Completed high school education, gaining foundational knowledge and skills. Developed strong communication and interpersonal abilities through various academic and extracurricular activities.

Tech stack

Software and tools used professionally

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Bobby Grier - Customer Service Representative - TSI - Transworld System, Inc | Himalayas