Open to opportunities

Blezyl Sarcol

@blezylsarcol

Message

Motivated customer service specialist with a focus on personal growth.

Philippines

Message

What I'm looking for

I am looking for a dynamic work environment that fosters growth and innovation.

I am a self-reliant and motivated individual with a strong commitment to personal growth and professional development. My journey in customer service has equipped me with the skills necessary to thrive in dynamic and innovative work environments. I consistently seek opportunities to enhance my skills and stay abreast of industry trends.

In my role as an Email Support/Social Media Specialist at TasksEveryday (Alfa Business Outsourcing Inc.), I provide timely and effective email support to customers, addressing inquiries and resolving issues related to products and services. My experience at Teleperformance Philippines as a Customer Service Representative has sharpened my active listening, conflict resolution, and multitasking abilities, allowing me to exceed performance targets consistently.

Experience

Work history, roles, and key accomplishments

Email Support/Social Media Specialist

Alfa Business Outsourcing Inc.

Jan 2022 - Apr 2024 (2 years 3 months)

Provided timely and effective email support to customers, addressing inquiries and resolving issues related to products and services. Monitored social media channels for customer inquiries and comments, responding promptly to maintain a positive brand image.

Email Support Social Media Management Customer Service Conflict Resolution Multitasking Active Listening Problem Solving Brand Management

Customer Service Representative

Teleperformance

Jan 2021 - Jan 2022 (1 year)

Managed high call volumes as a Customer Support Representative, consistently exceeding performance targets. Developed skills in active listening, conflict resolution, and multitasking in a fast-paced environment.