Open to opportunities

blessing nwanji

@blessingnwanji

Message

I streamline executive operations, calendars, customer support, and remote-team workflows.

Nigeria

Message

What I'm looking for

I'm looking for a remote role where I can support executives or teams through calendar and inbox management, operations coordination, documentation, workflow improvement, and customer support.

At Diamond Creations, I manage executive calendars and inboxes, coordinate travel and meetings, prepare reports and invoices, and keep confidential business documentation organized.

Previously, at VisionCraft AI Studio, I supported customers through email and chat, managed support tickets and CRM records, created FAQ resources, and escalated complex concerns for prompt resolution. At Oceangoal Logistics, I coordinated appointments, client communication, onboarding files, SOPs, and training materials.

I've built workflow systems in Trello and Asana, customer support workflows in HubSpot and Freshdesk, digital filing systems in Google Drive, and onboarding resources using Loom. I bring dependable administrative support, organized records, process documentation, and practical remote operations coordination.

Experience

Work history, roles, and key accomplishments

Front Desk Officer | Administrative Assistant

Oceangoal Logistics

Oct 2020 - Feb 2023 (2 years 4 months)

Managed front desk operations, scheduled appointments, and maintained client records. Coordinated communication and developed SOPs and training materials.

Front Desk Operations Client Communication Appointment Scheduling Record keeping Database Management SOP Development Training Materials