BLESSING NJOKU

Managed brand social media pages, posted product updates and promotions, and engaged with customers. Provided general admin tasks including record-keeping and order tracking.

Managed social media accounts end to end, including content planning, publishing, and engagement. Built content calendars and coordinated with festival organizers.

Reviewed articles and manuscripts for grammar, clarity, and consistency. Ensured final copy matched client tone and style.

Handled customer inquiries and complaints, supported sales by responding to product questions and following up on leads. Maintained accurate records of interactions and orders.

Served as focal person for GeneXpert MTB testing referrals, coordinating sample and case handling for tuberculosis diagnostics. Managed accurate records and supported reporting processes.

Conducted medical and public health research, including data collection and surveys for infectious disease surveillance. Assisted with sample collection, processing, and patient documentation.

Performed routine hematology and microscopy tests, handled specimen reception and labeling, and operated lab equipment. Supported accurate data entry and result compilation.

Coordinated professional engagements with healthcare stakeholders, prepared activity reports, and maintained accurate records. Successfully acquired and developed key hospital accounts, contributing to business growth.

Provided administrative support including documentation, record management, scheduling, and coordination. Prepared reports and summaries, and managed communication with clients and teams.

Assisted in planning and executing HIV/TB community health outreach, distributed IEC materials, and collected feedback. Supported youth and women health education sessions.

Conducted client intake assessments, developed support plans, and monitored progress through home visits. Organized Kids Club and Caregivers Forum sessions, and documented case notes.

Entered and maintained business records accurately, checked for errors, and cleaned up inconsistencies to improve data reliability.

Managed inbox, calendar, and digital files, and coordinated tasks using Trello. Handled social media accounts including content scheduling and follower engagement.

Earned a Bachelor of Science in Genetics and Biotechnology, providing a strong foundation in research methodology, accuracy, and evidence-based documentation.