Blessing Agboli
@blessingagboli
I deliver customer-focused banking, investment advisory, cash operations, and contact center support.
NigeriaWhat I'm looking for
I'm a Customer Service Consultant and Universal Banker at Standard Chartered Bank, advising customers on treasury bills, fixed deposits, mutual funds, and relevant banking products.
I process cash transactions, foreign currency exchange, cashier’s orders, reconciliations, and vouchers while adhering to Anti-Money Laundering, Sanctions, Customer Due Diligence, and Code of Conduct requirements. I also build customer relationships, resolve investment-related queries, and support business growth through cross-selling.
Previously, I handled high-volume customer enquiries and complaints at Stanbic IBTC Bank and Access Bank, delivering timely resolutions, escalating priority cases, and educating customers on products and services. My background also includes customer care, retail insurance sales, and classroom teaching.
Experience
Work history, roles, and key accomplishments
Provide expert advice on investment products including treasury bills, fixed deposits, and mutual funds, tailored to individual customer needs and financial goals. Educate customers on features, benefits, risks, and returns, and cross-sell relevant banking products to enhance satisfaction and drive growth.
Education
Degrees, certifications, and relevant coursework
University of Uyo
Bachelor of Science, Philosophy
Bachelor of Science in Philosophy from the University of Uyo, completed in 2019.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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