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Biswaraj Deka

@biswarajdeka

Message

I support enterprise IT infrastructure through hardware repair, system deployment, networking, and backup operations.

India

Message

What I'm looking for

I'm looking to join a leading company where I can enhance and implement my technical skills, work to my full potential, keep learning new technologies, and contribute to the company’s growth.

I've supported user infrastructure at Hi-Tech Informatics Pvt. Ltd., resolving account access issues, configuring Outlook profiles, deploying client software, and applying operating system security patches.

At SS Laptop Solution, I deployed and configured multi-boot Windows, macOS, and Linux systems while repairing desktops, laptops, printers, scanners, and peripheral hardware.

I've also worked with Oil India on corporate file-share maintenance, routine storage backups, and disaster recovery planning. I’m looking to apply my technical support skills while continuing to learn and contribute to a growing company.

Experience

Work history, roles, and key accomplishments

Technical Support Engineer

Hi-Tech Informatics Pvt. Ltd.

Sep 2025 - Jun 2026 (9 months)

Managed core user infrastructure operations, including resetting user passwords, unlocking, and disabling user accounts. Configured corporate Outlook profiles and resolved desktop messaging and application synchronization bugs.

Windows Outlook User Account Management Software Deployment Security Software Patches

Service Engineer

SS Laptop Solution

Apr 2022 - Aug 2025 (3 years 4 months)

Executed deployment and multi-boot configurations for various operating systems. Monitored system hardware performance and arranged targeted structural repairs for component failures.

Windows MacOS Linux hardware troubleshooting Antivirus Disk Space Management

Backup Engineer

Oil India

Administered corporate file share directories and executed routine storage backup schedules. Assisted with structural disaster recovery planning initiatives.

Data Backup Disaster Recovery File Share Management