Biswajit jena
@biswajitjena
Experienced Sales Manager with 10+ years in B2B/B2C sales, team leadership, and customer service excellence.
IndiaWhat I'm looking for
I am a Sales Manager with over 10 years' experience in B2B and B2C sales, promoted from sales executive to district sales & service officer and then regional sales head. I led client enrollment, issue resolution, and district-wise sales and service teams to achieve targets.
Since November 2023 I serve as Dealer Sales Manager at Volvo Eicher Commercial Motors after a brief voice-process role; I focus on manpower handling, distributor management, channel sales and advanced Excel reporting. I hold a bachelor's in English literature and bring a practical, customer-focused approach to exceed targets and develop teams.
Experience
Work history, roles, and key accomplishments
Dealer Sales Manager
Volvo Eicher Commercial Motors
Nov 2023 - Present (1 year 9 months)
Joined as Dealer Sales Manager in November 2023, managing dealer networks, driving sales and distributor relationships, resolving customer queries, and working to meet regional sales targets.
TMVoice Process Associate
Tech Mahindra
Jul 2023 - Sep 2023 (2 months)
Worked as a Voice Process Associate in July 2023 handling customer interactions and issue resolution across rotational night shifts; role lasted three months and ended due to shift scheduling.
Regional Sales Head
Plada Info Tech Services
Jan 2014 - May 2023 (9 years 4 months)
Started as Sales Executive in 2014, promoted to District Sales & Service Officer after 3 years and to Regional Sales Head in 2020; led district-wise sales and service teams, enrolled new clients, drove DT PLUC card adoption, and managed customer issue resolution until May 2023.
Education
Degrees, certifications, and relevant coursework
UUUtkal University
Bachelor of Arts, English Literature
Grade: First Division (Distinction)
Completed Bachelor of Arts in English Literature with first division distinction from Utkal University in 2021.
Jobra Municipal High School
Secondary School Certificate, Secondary Education
Grade: 65.01%
Completed Secondary School Certificate from Jobra Municipal High School under HSC board, Odisha in 2011 with 65.01% marks.
Christ Junior College
Higher Secondary Certificate, Science
Grade: 43.34%
Completed Higher Secondary (Science) from Christ Junior College under CHSE, Odisha with 43.34% marks.
Availability
Location
IndiaAuthorized to work in
Job categories
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