bill uhiliwe
@billuhiliwe
Customer service representative at Country Inn Hotel who supported guest satisfaction and repeat business.
RwandaWhat I'm looking for
At Country Inn Hotel, I delivered customer support, resolved inquiries, and assisted with daily operations. I also maintained records and contributed to guest satisfaction and repeat business.
As a shop administrator, I managed inventory and financial records and supported customer relations. In social work, I assisted vulnerable groups through community development projects and coordinated welfare programs.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Country Inn Hotel
Jan 2023 - Jan 2025 (2 years)
Delivered high-quality customer support, resolving inquiries promptly. Maintained records and assisted with daily operations to ensure smooth service.
Shop Administrator
Rwanda
Jan 2022 - Jan 2023 (1 year)
Managed inventory and financial records with accuracy. Oversaw customer relations and ensured efficient shop operations.
Social Worker
Rwanda
Jan 2022 - Jan 2023 (1 year)
Assisted vulnerable groups through community development projects. Coordinated welfare programs to improve social engagement and support.
Education
Degrees, certifications, and relevant coursework
African Leadership University
Entrepreneurial Leadership Program, Entrepreneurial Leadership
Currently enrolled in the Entrepreneurial Leadership Program.
COG St. Patrick Secondary School
High School Diploma, General Studies
2018 - 2021
Completed high school education and obtained a diploma.
Tech stack
Software and tools used professionally
Availability
Location
RwandaAuthorized to work in
Salary expectations
Job categories
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