Open to opportunities

Bilal Malik

@bilalmalik1

I lead digital product, AI transformation, and enterprise delivery portfolios that improve customer experiences and measurable outcomes.

Canada

Message

What I'm looking for

I'm looking to lead digital product, AI transformation, and enterprise delivery work where I can align business, product, and engineering teams around secure, scalable customer experiences and measurable outcomes.

I've led digital product, AI transformation, and enterprise delivery initiatives across healthcare, software, financial services, and marketplaces. At Rocket Doctor, I scaled digital healthcare product delivery by 28% and reduced clinical intake triage time by 45% through production-grade RAG and agentic workflows.

At Pricedex Software, I delivered $2.5M+ in net-new ROI through enterprise AI product innovation, RAG architectures, and an agentic AI framework while leading a global engineering team of 20+ people. I also helped reduce application onboarding by 70% and improved platform latency by 50% through a monolith-to-microservices modernization on Azure.

Earlier at Cinnova Technologies, I scaled a 100+ person global delivery organization supporting 40+ concurrent client projects. I focus on aligning business, product, and engineering around secure, compliant cloud platforms, practical roadmaps, and value-driven Agile delivery.

Experience

Work history, roles, and key accomplishments

Current

Co-founder & Digital Strategy Lead

Current

Clean Grid Logistics

Sep 2026 - Present (0 months)

Led end-to-end digital transformation and go-to-market strategy for a multi-sided service marketplace, translating business requirements into an actionable technical roadmap. Designed and executed core operational workflows and automated financial processing systems.

Digital Transformation Go To Market Strategy Technical Roadmapping Stripe Financial Automation Risk Management Compliance Governance Vetting Subscription Logic

Director of Engineering & Delivery

Rocket Doctor Inc.

Apr 2026 - Aug 2026 (4 months)

Led enterprise digital and AI transformation strategy, spearheading solution optioning and multi-year platform roadmaps that scaled digital healthcare product delivery by 28%. Bridged technical and non-technical teams through cross-functional collaboration and workshops.

AI Strategy RAG Architecture Agentic Workflows GCP CI CD DORA Metrics HIPAA SOC2 Change Management Cross Functional Collaboration

Director of Software Development & Delivery

Pricedex Software Inc.

Feb 2024 - Mar 2026 (2 years 1 month)

Delivered $2.5M+ in net-new ROI by defining and executing the strategic vision, roadmap, and multi-stream delivery of enterprise AI-driven product innovation. Accelerated software delivery cycles and reduced application onboarding by 70%.

AI RAG Architecture Agentic AI DORA Metrics Microservices Azure SAP Dynamics CRM Salesforce Snowflake Data Governance

Director, Professional Services & Delivery

Cinnova Technologies LLC

Nov 2014 - Jan 2024 (9 years 2 months)

Directed and scaled a global organization of 100+ software development and delivery professionals, setting high standards and holding managers accountable for roadmap-based delivery across 40+ concurrent client projects. Led end-to-end delivery of enterprise projects in healthcare and financial services.