David Stanford
@davidstanford
I lead enterprise AI, cloud, and platform transformations that deliver measurable value.
CanadaWhat I'm looking for
At ServiceNow, I lead federal customer success strategy across 10+ departments and a $30M portfolio, connecting platform adoption, ROI baselines, governance, and operating-model change to measurable outcomes.
Previously at Cisco, I scaled a services business from $0 to $40M and led a $500M+ global cloud, compute, and automation portfolio. I’ve built innovation and sustainability practices, launched services across AWS, Google Cloud, and Azure, and advised CIO, CTO, and federal leaders on complex transformation programs.
Experience
Work history, roles, and key accomplishments
Leads federal Customer Success strategy for the ServiceNow platform across 10+ departments and a $30M portfolio, driving adoption, expansion, and measurable outcomes. Owns executive engagement model, aligning CIO/CTO stakeholders to platform value through ROI baselining, cost transparency, and transformation roadmaps.
Defined and led Americas-wide technical strategy influencing multi-billion-dollar services delivery and enterprise transformation programs. Established regional innovation framework and launched Cisco's first CX Sustainability practice.
Led elite engineering organization of Distinguished Engineers and Principal Architects spanning the full Cisco portfolio. Defined enterprise-wide innovation management framework, enabling launch of 30 initiatives across AI, security, and cloud services.
Owned and scaled a $500M+ global cloud, compute, and automation services business, driving sustained revenue growth and portfolio expansion. Defined and launched new service offerings aligned to hyperscalers including AWS, Google Cloud, and Microsoft Azure.
Built a $40M run-rate business from zero, transforming a utilization-based model into a scalable global services portfolio. Led global automation and network management initiatives across industries, spanning Cisco and third-party ecosystems.
Led global support organization of 400+ engineers across the US and LATAM. Owned mission-critical escalations across networking, security, and data center technologies.
Education
Degrees, certifications, and relevant coursework
ITIL
ITILv3, IT Service Management
Earned the ITILv3 certification.
Memorial University of Newfoundland
Bachelor of Science
Completed a Bachelor of Science degree.
Nortech College, NL
IT Diploma, Information Technology
Completed an IT Diploma.
AWS
AWS Certified Solutions Architect, Cloud Architecture
Earned the AWS Certified Solutions Architect certification.
Google Cloud Platform
Google Cloud Platform Certified, Cloud Computing
Earned the Google Cloud Platform Certified certification.
ServiceNow
ServiceNow Certified System Administrator (CSA), ServiceNow Administration
Earned the ServiceNow Certified System Administrator (CSA) certification.
ServiceNow
ServiceNow CIS – Strategic Portfolio Management, Strategic Portfolio Management
Earned the ServiceNow CIS – Strategic Portfolio Management certification.
ServiceNow
ServiceNow CIS – Strategic Human Resources, Strategic Human Resources
Earned the ServiceNow CIS – Strategic Human Resources certification.
Cisco
CCNP · CCNA (R&S, Wireless, Security, SP), Networking
Earned the CCNP and CCNA certifications in Routing and Switching, Wireless, Security, and Service Provider.
Sun Microsystems
SCSA, Solaris System Administration
Earned the SCSA certification.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Salary expectations
Job categories
Skills
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