Open to opportunities

Za Kh

@zakh1

Message

I lead enterprise platforms, AI transformation, and global technology organizations.

Canada

Message

At Amgen, I lead a ~$39M enterprise technology portfolio and a global organization of ~75 employees and contractors spanning the US, Canada, Portugal, and India.

I oversee Salesforce for 50,000+ users, MuleSoft integration capabilities across ~650 APIs, and 13 Anaplan applications supporting enterprise planning and forecasting. My teams build platforms used by internal teams, healthcare professionals, suppliers, distribution partners, patient-support operations, and global intranet users.

I translate Generative AI, Agentic AI, enterprise data, and intelligent automation into measurable outcomes. Data Cloud-enabled Marketing Cloud journeys reduced US HCP email campaign cycle time by ~75%, while an AI-powered release solution increased Salesforce release speed by 30% across 40+ applications.

I've built Amgen's platform strategy, governance, architecture, operating models, and delivery capabilities across Salesforce, MuleSoft, and Anaplan. I focus on improving platform health, reuse, security, AI readiness, and product-team agility in a highly regulated biotechnology environment.

Experience

Work history, roles, and key accomplishments

Current

Executive Director, Information Systems – Enterprise Platforms

Current

Amgen

Jun 2025 - Present (1 year 3 months)

Lead a ~$39M annual enterprise technology portfolio and a global organization of ~75 professionals across the US, Canada, Portugal, and India. Direct a Salesforce ecosystem supporting 50,000+ users and lead enterprise integration capabilities across ~650 MuleSoft APIs.

Salesforce MuleSoft Anaplan Agentforce Data Cloud Marketing Cloud AI Integration APIs Enterprise Architecture Governance Operating Model Financial Planning Gross To Net Framework

Information Systems Director – Global Salesforce Platform

Amgen

May 2023 - Jun 2025 (2 years 1 month)

Led a 30+ person global organization across platform architecture, release engineering, automated testing, and platform services. Established standards and governance for a complex Salesforce estate and advanced the platform toward AI-enabled CRM solutions.

Salesforce Architecture CI CD Release Engineering Testing Automation AI CRM Governance

Information Systems Director – Anaplan Platform

Amgen

Mar 2021 - May 2023 (2 years 2 months)

Led global Anaplan strategy, governance, and delivery, aligning architecture, investment, and adoption with enterprise planning priorities. Established the foundation for advanced and AI-enabled planning.

Anaplan Strategy Governance Architecture Planning AI

Global Platform Lead – Anaplan

Amgen

Jul 2018 - Mar 2021 (2 years 8 months)

Developed Anaplan platform architecture and technology strategy, expanding adoption and establishing scalable governance to maximize enterprise ROI.

Anaplan Architecture Strategy Governance ROI

Sr. Manager IS – Regional Lead, Planning & Performance Management

Amgen

Jan 2017 - Jul 2018 (1 year 6 months)

Led Amgen's first Anaplan sales forecasting implementation across 33 countries in 16 weeks, delivering approximately $1M in annual savings through improved forecasting and reduced waste.

Anaplan Sales Forecasting Project Management Cost Savings

Sr. Manager IS – Canada Service Delivery Lead

Amgen

Jan 2014 - Dec 2016 (2 years 11 months)

Led the Canadian IS organization and partnered with business leaders and global product teams to deliver and operate critical technology services.

IT Service Delivery Leadership Business Partnership

Sr. Manager IS – R&D Services

Amgen

Mar 2013 - Jan 2014 (10 months)

Delivered technology solutions supporting R&D services, customer relations, infrastructure, and critical support capabilities.

R&D Technology Solutions Client Relations Infrastructure

Global Project Manager – CRM Solution

Amgen

Jan 2012 - Mar 2013 (1 year 2 months)

Led a multi-country Veeva CRM implementation supporting Medical Science Liaison teams, automating customer engagement and reporting to improve effectiveness and reduce business risk.

VeevaCRM Project Management Medical Science Liaison Customer Engagement Automation