Bianca Dondero
@biancadondero
Marketing professional at BBVA Argentina focused on CRM and retention, with three published web projects using real data and AI.
ArgentinaWhat I'm looking for
At BBVA Argentina, I support customers in adopting digital channels and moving to the app and online banking. I guide more than 100 customers per week and handle daily operations in the bank's CRM and internal systems, prioritizing retention and customer experience.
At Mar del Plata Digital, I managed seasonal social media for local brands across three consecutive summer seasons. I created visual content in Canva and planned and published posts on Instagram and Facebook.
At Inmobiliatica.com, I supported the marketing team of an online real estate platform with social media and content aimed at generating inquiries.
In independent projects, I built and published three web products with Claude Code, including an AI copy generator using Gemini and an ecommerce analytics dashboard using real BigQuery data. I'm studying Marketing at Universidad CAECE and completing the Google Data Analytics Professional Certificate, with a focus on evidence-based marketing decisions for retention, CRM, and lifecycle.
Experience
Work history, roles, and key accomplishments
Gestor Express
BBVA Argentina
Jan 2026 - Present (9 months)
Provided customer service and guidance in branch, focusing on digital channel adoption. Managed daily operations on CRM and internal systems, resolving over 50 weekly queries while prioritizing retention and customer experience.
Community Manager
Mar del Plata Digital
Jan 2023 - Dec 2025 (2 years 11 months)
Managed social media seasonally for three consecutive summer seasons (2023, 2024, 2025). Created visual content in Canva and planned and published 15 monthly posts on Instagram and Facebook using Meta Business Suite.
Asistente de Marketing Digital
Inmobiliatica.com
Jan 2023 - Dec 2025 (2 years 11 months)
Provided support to the marketing team of an online real estate platform. Managed social media and content design, focusing on conversion-oriented marketing to generate inquiries rather than just likes.
Education
Degrees, certifications, and relevant coursework
Universidad CAECE
Licenciatura en Marketing, Marketing
2024 -
Pursuing a degree in Marketing, with expected completion in December 2027.
Google Data Analytics Professional Certificate, Data Analytics
Currently pursuing the Google Data Analytics Professional Certificate, currently on module 5.
Foundations: Data, Data, Everywhere, Data Analytics
Completed the Foundations: Data, Data, Everywhere course.
Universidad Tecnológica Nacional (UTN)
Diplomatura en Comunicación Oral y Retórica, Communication
2025 - 2025
Completed a Diplomatura in Oral Communication and Rhetoric from August to December 2025.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Salary expectations
Job categories
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