Soledad Castro
@soledadcastro
Senior Marketing Manager at Triada Comunica, developing digital communication strategies and optimizing social media performance.
ArgentinaWhat I'm looking for
At Triada Comunica, I develop digital communication and content strategies. I plan and manage social media, analyze metrics to optimize performance, and create digital materials and informational guides.
At Danone (Nutricia Bagó), I provided multichannel customer support, managed Salesforce CRM to improve the user experience, and supported patients with informed guidance.
At e-ABC Learning, I developed commercial proposals for Moodle, followed up with clients and sales processes, and participated in e-learning projects.
At Directv, I resolved customer issues, implemented retention and loyalty strategies, and advised users. I hold a degree in Communication Sciences from UBA and have completed courses in strategic marketing, community management, and content management.
Experience
Work history, roles, and key accomplishments
Senior Marketing Manager
Triada Comunica
Mar 2020 - Present (6 years 7 months)
Developed digital communication and content strategies. Managed social media, analyzed metrics, and created digital materials and informational guides.
PCC Operator
Danone (Nutricia Bagó)
Jan 2020 - Oct 2024 (4 years 9 months)
Provided multichannel customer support and managed Salesforce CRM to enhance user experience. Offered informed support to patients.
Ejecutiva Comercial
e-ABC Learning
Jan 2017 - Dec 2019 (2 years 11 months)
Developed commercial proposals for Moodle and managed client follow-up and sales processes. Actively participated in e-learning projects.
Atención al Cliente
Directv
May 2013 - Oct 2017 (4 years 5 months)
Resolved incidents efficiently and implemented customer retention and loyalty strategies. Provided personalized advice to users.
Education
Degrees, certifications, and relevant coursework
Universidad de Buenos Aires
Licenciatura, Ciencias de la Comunicación
Licenciada en Ciencias de la Comunicación from Universidad de Buenos Aires.
Capacitarte UBA
Marketing Estratégico, Marketing
Completed a course in Marketing Estratégico.
Educacion IT
Community Manager, Community Management
Completed a course in Community Manager.
Tech stack
Software and tools used professionally
Availability
Location
ArgentinaAuthorized to work in
Salary expectations
Job categories
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