Bhavna Pitrola
@bhavnapitrola
Dynamic marketing and operations professional with 20 years of experience.
KenyaWhat I'm looking for
I am a dynamic, resourceful, and result-oriented professional with over 20 years of experience across marketing, administration, procurement, customer service, and operational management. My career has been marked by a proven track record of driving integrated marketing strategies in the IT sector, executing flawless administrative systems, and enhancing operational workflows through innovation.
Throughout my career, I have demonstrated strength in marketing management, stakeholder engagement, and vendor coordination. I have successfully led 360° marketing strategies across multiple countries and technology verticals, earning recognition as Marketer of the Year at the Cyberoam MEA Summit in Amsterdam. My experience includes managing comprehensive administrative operations and customer-facing roles, where I have introduced systems that elevate customer satisfaction and streamline processes.
With a passion for marketing and a people-first approach, I thrive in dynamic environments where I can apply my strategic insight and operational excellence. I am committed to enhancing organizational effectiveness and advancing corporate objectives through innovative solutions and collaborative leadership.
Experience
Work history, roles, and key accomplishments
Head of Procurement
Royal Herbs Exporters SEZ Limited
Feb 2025 - Mar 2025 (1 month)
Oversaw procurement activities and logistics, ensuring operational efficiency and compliance. Negotiated cost-effective vendor agreements to reduce sourcing expenses and managed supply chain timelines and documentation entries for KRA.
Admin & Front Office Lead
Magic Mobile Car Wash Ltd
Jan 2023 - Dec 2024 (1 year 11 months)
Handled comprehensive administrative and customer-facing operations for a premium car wash service. Introduced customer satisfaction tracking forms, streamlined appointment scheduling, and managed full front-office operations, invoicing, and payroll support.
Marketing Manager (East & Central Africa)
Mart Networks Group
Jan 2008 - Jul 2019 (11 years 6 months)
Led 360-degree marketing strategies across multiple countries and technology verticals, achieving Marketer of the Year (2015) at Cyberoam MEA Summit. Developed channel marketing programs, executed PR initiatives, and managed vendor collaboration, event management, and brand marketing.
Test Center Administrator & Education Programs Coordinator
Computer Learning Centre
Jan 2003 - Dec 2007 (4 years 11 months)
Led international examination operations and educational program administration for a prominent East African training center. Administered secure online testing for various international exams and coordinated educational programs from enrollment to graduation.
Education
Degrees, certifications, and relevant coursework
MSManchester Business School
MSc, Marketing
Activities and societies: TOEFL Examination Administrator, GMAT International Examination Administrator, Computer Driving License (ICDL) Training & Exam Administrator, Prometric Certified Exam Administrator, Virtual University Enterprises (Pearson VUE) Certified Exam Administrator
Completed a Master of Science degree with a major in Marketing. Gained expertise in strategic marketing principles and practices.
Graffins College
Certifications, Computer Programming & Software
Acquired various computer programming and software certifications. Focused on web page design, Page Maker, Corel Draw, Microsoft Certified Solution Developer (MCSD), and MCP + Site Building.
C. G. H. U. Secondary School
GCE "O", General Studies
Completed General Certificate of Education 'O' Levels. Developed foundational academic skills across various subjects.
Aga Khan Primary School
K.C.P.E 8-4-4, Primary Education
Completed the Kenya Certificate of Primary Education under the 8-4-4 system. Gained fundamental knowledge and skills in primary education.
Shishu Balgruh Nursery School
Nursery Education, Early Childhood Education
Attended nursery school to build early childhood development skills. Focused on foundational learning and social interaction.
Availability
Location
KenyaAuthorized to work in
Job categories
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