Open to opportunities

Bharti Sharma

@bhartisharma1

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MBA candidate driving organizational success through leadership, strategic planning, and business development.

India

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What I'm looking for

I am looking for a role where I can apply customer support and business development skills, work in a collaborative, growth-oriented team, and take on responsibilities that enable measurable impact and career development.

I am an MBA candidate with hands-on experience in seller support, business development, and digital marketing. I have effectively handled international seller queries, maintained high customer satisfaction, met daily targets, and contributed to process improvements while completing internships that strengthened my marketing, communication, and event-planning skills.

I bring a detail-oriented, organized approach and a fast-paced work ethic that consistently meets deadlines. I seek to leverage my customer-service achievements, certification in digital marketing, and practical HR and sales exposure to drive business growth and operational excellence.

Experience

Work history, roles, and key accomplishments

Business Development Intern

SR Financial Paathashala

May 2024 - Jun 2024 (1 month)

Gained hands-on marketing and communication experience through recruitment advertising, email marketing, tie-up communications, and organized workshops for outreach and events.

Business Development Email Marketing Event Planning Recruitment Marketing Communication

Seller Support Executive

Concentrix

Handled 50+ international seller queries daily via chat and email, maintained 90+ customer satisfaction ratings, and met daily targets while improving response templates to boost team KPIs.

Customer Support Email Support Live Chat KPI Tracking Ticketing Systems Communication Problem Solving

Education

Degrees, certifications, and relevant coursework

Institute of Technology and Management, Gwalior

Master of Business Administration, Business Administration

2023 -

Activities and societies: Attended sales and marketing sessions and participated in HR workshop activities.

Pursuing an MBA with coursework focused on management, strategic planning, and business development; ongoing from August 2023 to June 2025.

Jiwaji University

Bachelor of Commerce, Commerce

2020 - 2023

Activities and societies: Participated in university sports and extracurricular events; achieved 2nd position in table tennis at college annual sports week.

Completed a Bachelor of Commerce program covering commerce and business fundamentals from July 2020 to July 2023.