Shrishty Ghildiyal

I’m a motivated, detail-oriented BBA graduate with strong communication and interpersonal skills, built through customer-facing internship and work experience. I enjoy handling client queries, maintaining service quality, and collaborating effectively in fast-paced environments.

In my Sales & Client Engagement internship (work from home), I communicated with potential clients to explain services, addressed basic queries, and kept records of client communication and follow-ups. I supported coordination with clients while tracking responses, strengthening my customer communication and time management.

As a Business Development Executive at Certology (1 year experience), I conducted outbound cold calling to prospective customers regarding professional certification programs. I handled customer queries, followed up through calls and communication channels, maintained interaction records, and helped convert interested prospects into enrolled candidates.

I’m a quick learner who brings persuasion, critical thinking, and reliable task prioritization to every conversation and workflow. Alongside my professional focus, I’ve been elected Class Representative twice and participate in college fests and academic activities.