Looking for a job

Bhargav kanna

@bhargavkanna

I improve process quality, compliance, and operational decisions through audits, RCA, dashboards, and corrective actions.

India

Message

What I'm looking for

I'm looking to improve quality, compliance, and operational performance through audits, root cause analysis, data-driven reporting, and cross-functional process improvement.

I've led end-to-end quality checks, audits, and compliance monitoring at Amazon, tracking process gaps and reporting quality metrics through MIS reports and performance dashboards.

As a POC Quality Specialist at Amazon, I used Fishbone Diagrams, 5 Whys, Control Charts, and Pareto Analysis to identify recurring defects, prioritize improvements, and drive corrective actions.

Previously at Accenture, I performed quality assurance and content moderation audits for a YouTube Trust & Safety project, evaluating reviewer decisions against policies, SOPs, and quality guidelines.

I build Excel-based trackers, scorecards, and dashboards, collaborate across operations teams, and use audit findings and customer feedback to reduce errors and improve service quality.

Experience

Work history, roles, and key accomplishments

Quality Specialist

Amazon

Nov 2021 - Nov 2025 (4 years)

Led quality assurance operations, overseeing end-to-end quality checks, audits, and compliance monitoring. Applied RCA methodologies and statistical tools to drive corrective actions and process improvements.

Quality Audits Root Cause Analysis Fishbone Diagrams 5 Whys Control Charts Pareto Analysis Excel MIS Reporting Data Analysis Process Compliance SOP Adherence Microsoft Teams Outlook Ticketing Tools Customer Feedback Analysis Audit documentation

Quality Analyst

Accenture

Apr 2019 - Jul 2021 (2 years 3 months)

Performed quality assurance and content moderation audits for a YouTube Trust & Safety project, evaluating reviewer decisions against policies and SOPs. Conducted root cause analysis and collaborated with teams to implement corrective actions.