mohammad saleem
@mohammadsaleem
I improve trust and safety quality through policy enforcement, moderation audits, and targeted coaching.
IndiaWhat I'm looking for
I'm currently strengthening Trust & Safety quality by auditing content moderation decisions, investigating root causes, and leading calibration for complex policy cases. My targeted coaching improved team accuracy from 92% to 98% in six months while I maintained 99% individual quality accuracy.
I've handled sensitive escalations and reviewed text, image, and video content involving hate speech, harassment, graphic violence, misinformation, spam, and child safety. My earlier work spans conference operations at OMICS LLC, business development at BYJU'S, and operations and logistics management.
Experience
Work history, roles, and key accomplishments
Quality Support Analyst / Subject Matter Expert
Trust & Safety
Conducted quality audits, root cause analysis, and calibration sessions to improve team accuracy from 92% to 98% within six months. Maintained 99% individual quality accuracy while handling high volumes of content moderation and escalations.
Education
Degrees, certifications, and relevant coursework
Acharya N.G. Ranga Agricultural University
Bachelor's Degree, Agriculture
Completed a Bachelor's degree at Acharya N.G. Ranga Agricultural University in 2015.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Salary expectations
Job categories
Skills
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