M A SHOEB AZIZ

MA

Looking for a job

M A SHOEB AZIZ

@mashoebaziz

Quality Specialist at Amazon who improved enforcement accuracy by 32% and reduced process errors by 26%.

At Amazon, I improved enforcement accuracy by 32% and reduced process errors by 26% by identifying workflow and internal-tool inefficiencies and implementing changes. I also supported Brand Protection by enhancing ML-based automation logic, improving enforcement accuracy by 15%.

I build monthly dashboards for regional leadership, run auditor calibrations, and train new team members on policies and workflows. I also maintain centralized SharePoint documentation across five teams.

Experience

Work history, roles, and key accomplishments

AM

Current

Quality Specialist

Current

Feb 2022 - Present (4 years 8 months)

Led quality assurance for a large-scale product quality program, coordinating cross-functional teams and improving enforcement accuracy by 32% and reducing process errors by 26%. Supported brand protection initiatives and built performance dashboards for regional leadership.

Quality Assurance QA Calibration Quality monitoring Quality Audits Policy Enforcement Trust and Safety Operations Marketplace Compliance Brand Protection Root Cause Analysis Process Improvement Data Analysis KPI Reporting WBR MBR Reporting Microsoft Office Power BI SQL SharePoint

Education

Degrees, certifications, and relevant coursework

HC

Hyderabad Presidency College

MBA, Information Technology

Pursued an MBA in Information Technology (Systems) at Hyderabad Presidency College.

TC

Tapasya Degree College

Bachelor of Commerce, Commerce

Completed a Bachelor of Commerce with a focus on Computers at Tapasya Degree College.

Tech stack

Software and tools used professionally

Microsoft SharePoint

Microsoft Excel

SQL

Microsoft Word

Power BI

Microsoft PowerPoint

Availability

Looking for a job

Location

India

Authorized to work in

Salary expectations

70k+ INR

Social media

Job categories

Quality Specialist QA Analyst Trust And Safety Specialist Process Improvement Analyst

Skills

Quality Assurance Quality Calibration Quality monitoring Quality Audits Policy Enforcement Trust and Safety Operations Marketplace Compliance Brand Protection Root Cause Analysis Process Improvement Process Standardization Process Automation Workflow Optimization Continuous Improvement Lean principles

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