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Bharathi KP

@bharathikp

Entry-level Cloud & System Support professional skilled in AWS and Windows infrastructure.

India
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What I'm looking for

I am seeking an entry-level cloud/support role (AWS Cloud Support Associate or Junior Cloud Engineer) focused on hands-on infrastructure, troubleshooting, and opportunities to grow technical cloud skills in a collaborative environment.

I am an entry-level Cloud & System Support professional with hands-on experience in AWS Cloud services, Windows Servers, Active Directory, and Office 365.

I have supported client environments as an IT Technical Support Engineer across multiple engagements, managing user accounts, troubleshooting infrastructure issues, and administering email and endpoint management solutions.

I managed 500+ AD users and devices, implemented Group Policies and FSRM, worked with ScaleFusion MDM for enrollment, policy application, and remote remediation, and created and managed EC2 instances and IAM configurations for testing and deployment.

I hold the AWS-SAA-C03 course certification and seek to contribute as an AWS Cloud Support Associate or Junior Cloud Engineer where I can grow technical skills and deliver reliable cloud and systems support.

Experience

Work history, roles, and key accomplishments

RL

IT Technical Support Engineer

Raksha Technologies Pvt. Ltd.

Jan 2022 - Jul 2022 (6 months)

Provided technical support at a client location including AD administration for 500+ users, Windows OS support, device enrollment and policy enforcement via ScaleFusion, and email/profile troubleshooting.

Education

Degrees, certifications, and relevant coursework

AT

Adithya Institute of Technology

Bachelor of Engineering, Computer Science and Engineering

2017 - 2021

Grade: 7.7 CGPA

Completed Bachelor of Engineering in Computer Science and Engineering with a CGPA of 7.7 from Anna University between 2017 and 2021.

GP

Government Higher Secondary School, S. Pungampalayam

Higher Secondary Certificate (12th Grade), Bio-Mathematics

2016 - 2017

Grade: 67%

Completed 12th grade (Bio-Maths) in the State Board with a score of 67% in 2016–2017.

GP

Government Higher Secondary School, S. Pungampalayam

Secondary School Certificate (10th Grade), General Secondary Education

2014 - 2015

Grade: 81%

Completed 10th grade in the State Board with a score of 81% in 2014–2015.

Tech stack

Software and tools used professionally

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