Bharathi KP
@bharathikp
Entry-level Cloud & System Support professional skilled in AWS and Windows infrastructure.
What I'm looking for
I am an entry-level Cloud & System Support professional with hands-on experience in AWS Cloud services, Windows Servers, Active Directory, and Office 365.
I have supported client environments as an IT Technical Support Engineer across multiple engagements, managing user accounts, troubleshooting infrastructure issues, and administering email and endpoint management solutions.
I managed 500+ AD users and devices, implemented Group Policies and FSRM, worked with ScaleFusion MDM for enrollment, policy application, and remote remediation, and created and managed EC2 instances and IAM configurations for testing and deployment.
I hold the AWS-SAA-C03 course certification and seek to contribute as an AWS Cloud Support Associate or Junior Cloud Engineer where I can grow technical skills and deliver reliable cloud and systems support.
Experience
Work history, roles, and key accomplishments
IT Technical Support Engineer
New Opportunity Consultancy Private Limited
Feb 2024 - Present (1 year 11 months)
Provide IT technical support at a client site, handling Windows Server and Active Directory administration, Office 365 and Zoho Mail support, and AWS EC2 resource management to maintain infrastructure availability and user productivity.
IT Technical Support Engineer
Accel IT Services
Jul 2022 - Jan 2024 (1 year 6 months)
Delivered on-site IT support for Lakshmi Machine Works, managing AD users and groups, Windows server maintenance, MDM device management, and email system administration to ensure operational continuity.
IT Technical Support Engineer
Raksha Technologies Pvt. Ltd.
Jan 2022 - Jul 2022 (6 months)
Provided technical support at a client location including AD administration for 500+ users, Windows OS support, device enrollment and policy enforcement via ScaleFusion, and email/profile troubleshooting.
Education
Degrees, certifications, and relevant coursework
Adithya Institute of Technology
Bachelor of Engineering, Computer Science and Engineering
2017 - 2021
Grade: 7.7 CGPA
Completed Bachelor of Engineering in Computer Science and Engineering with a CGPA of 7.7 from Anna University between 2017 and 2021.
Government Higher Secondary School, S. Pungampalayam
Higher Secondary Certificate (12th Grade), Bio-Mathematics
2016 - 2017
Grade: 67%
Completed 12th grade (Bio-Maths) in the State Board with a score of 67% in 2016–2017.
Government Higher Secondary School, S. Pungampalayam
Secondary School Certificate (10th Grade), General Secondary Education
2014 - 2015
Grade: 81%
Completed 10th grade in the State Board with a score of 81% in 2014–2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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