Beza Legesse

I’m a dedicated customer service professional with experience in cashiering, customer service, and bookkeeping. I help customers confidently by answering questions, processing requests, and keeping interactions clear and professional.

In my current role, I assist customers with purchases, returns, and inquiries while processing transactions accurately. I also resolve concerns professionally and maintain bookkeeping records, including balancing cash drawers.

Previously, I worked as a Customer Service Representative at Yeshitila Insurance Agency, where I assisted clients with insurance-related questions and maintained customer records and documentation. I provided administrative support and data entry, focusing on organization, accuracy, and follow-through.

I’m seeking a remote opportunity where I can apply my strengths in support channels, problem resolution, and record keeping. I’m ready to deliver excellent service in roles involving customer support, live chat, email support, and administrative work.