Tracey Jane Chinwa
@traceyjanechinwa
Customer-focused sales and service professional skilled in remote support and administrative coordination.
ZimbabweWhat I'm looking for
I am a dedicated sales and customer service professional with hands-on experience in retail operations, client support, and administrative coordination. I consistently deliver high-quality service, meet sales targets, and contribute to customer loyalty through clear communication and problem-solving.
My background includes cashiering, merchandising, stock control, staff training, and supporting social media marketing and promotions across multiple retail environments. I have also assisted with program coordination and stakeholder communication in an internship with the Ministry of Youth, Sport & Culture.
I am seeking remote roles where I can apply my transferable skills—virtual assistance, customer support, marketing assistance, or data entry—while leveraging proficiency in Google Workspace, Microsoft Office, WhatsApp, and fast, accurate typing.
Experience
Work history, roles, and key accomplishments
Cashier & Customer Service Assistant
Baker’s Kings
May 2024 - Present (1 year 8 months)
Process daily transactions and reconcile cash accurately while resolving customer inquiries and supporting social media marketing; consistently met sales targets and contributed to repeat customer loyalty.
Sales Assistant
Power Sales Chegutu
Apr 2022 - Dec 2023 (1 year 8 months)
Assisted customers with product selection and managed merchandising, stock arrangement and promotional displays; conducted staff training and coordinated daily store operations to improve service consistency.
Customer Service & Promotions Assistant
OK Zimbabwe
Feb 2021 - Feb 2022 (1 year)
Supported customers at checkout and on the shop floor, assisted with in-store advertising and promotions, monitored inventory levels and managed customer complaints professionally.
Administrative & Program Support Intern
Ministry of Youth, Sport & Culture
Jan 2019 - Dec 2019 (11 months)
Assisted coordinating youth development and outreach programs, organized workshops and meetings, handled stakeholder communications and prepared basic reports.
Education
Degrees, certifications, and relevant coursework
Unknown Institution
Bachelor of Science (Hons), Local Governance
Completed a Bachelor of Science (Hons) degree in Local Governance; institution name and graduation year not provided.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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