Bettas Makwara - Customer Service / Teller - FILABUS I ZIm | Himalayas
BM
Open to opportunities

Bettas Makwara

@bettasmakwara

Experienced customer service professional with strong marketing skills.

South Africa

What I'm looking for

I seek a role that values innovation and offers opportunities for professional growth.

I am a dedicated customer service professional with extensive experience in the banking sector, currently pursuing a Master's in International Digital Entrepreneurship. My journey has equipped me with a diverse skill set, including excellent communication and organizational abilities, which I leverage to enhance customer satisfaction and drive business growth.

Throughout my career, I have excelled in various roles, from customer service teller to sales and distribution officer. My achievements include successfully marketing bank products and managing customer accounts, demonstrating my ability to adapt and thrive in dynamic environments. I am passionate about building strong relationships with clients and colleagues, ensuring that I contribute positively to team dynamics and organizational goals.

Experience

Work history, roles, and key accomplishments

FZ

Customer Service / Teller

FILABUS I ZIm

Jul 2015 - Dec 2024 (9 years 5 months)

Verified and processed account opening, loan, and overdraft forms, ensuring accuracy and completeness. Captured customer information, funds transfers, and RTGS into the system, while also managing account activations and closures. Handled cash deposits and withdrawals, processed vehicle licensing, and sold bank products and insurance.

TW

Despatch Clerk

Tsungai Wholesale

Jan 1996 - Dec 1999 (3 years 11 months)

Checked invoices and raised credit notes for overcharged goods, ensuring financial accuracy. Supervised loading staff and prepared schedules for delivery trucks to optimize logistics. Participated in merchandising, promotions, and selling activities, while also assisting customers and conducting stock takes.

Education

Degrees, certifications, and relevant coursework

TU

Tech Global University

Masters, International Digital Entrepreneurship

Currently pursuing a Masters in International Digital Entrepreneurship, focusing on advanced concepts in digital business and innovation.

Tech stack

Software and tools used professionally

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