Londeka Thwala
@londekathwala
Customer-focused banking and retail professional skilled in digital banking, sales, and client service.
South AfricaWhat I'm looking for
I am a motivated and dedicated professional with experience in banking, retail, and customer service, known for strong communication, teamwork, and problem-solving abilities.
At Capitec Bank I provided client support, processed account openings and loan applications, ensured FICA/KYC compliance, promoted digital banking platforms, and contributed to branch sales and service targets while reducing fraud risk.
I bring retail experience in sales, visual merchandising, inventory management, and point-of-sale operations, along with proficiency in Microsoft Office and a passion for delivering excellent service and administrative support.
Experience
Work history, roles, and key accomplishments
CBProvided client service and account management, opened accounts and processed loan applications while enforcing FICA/KYC compliance and promoting digital banking, contributing to branch sales and service targets.
Shop Assistant
Power Fashion
Jan 2022 - Jan 2024 (2 years)
Assisted customers with purchases, managed POS transactions and visual merchandising, maintained inventory through stock replenishment and counts, and supported promotional activities to meet daily sales targets.
Education
Degrees, certifications, and relevant coursework
Wise Training Centre
Certificate, Information Technology / Office Skills
2017 - 2017
Completed a Microsoft Office Certificate covering MS Word, MS Excel, PowerPoint, and email communication.
Ndalela High School
National Senior Certificate, General Secondary Education
2010 - 2014
Obtained the National Senior Certificate (Matric) from Ndalela High School in Ladysmith.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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