Open to opportunities

bethtosan orija

@bethtosanorija

Message

Dedicated customer service professional with strong organizational skills.

Nigeria

Message

What I'm looking for

I am looking for a role that values teamwork and offers opportunities for growth.

I am a passionate customer care representative with extensive experience in enhancing client satisfaction and resolving queries efficiently. My background includes working in diverse roles, from a part-time radio host to a head cook, where I honed my communication and organizational skills. I thrive in dynamic environments and am committed to delivering exceptional service.

In my role as the Director of Outreach for Sanitary Aid Nigeria, I successfully coordinated programs to promote menstrual hygiene awareness, collaborating with stakeholders to secure funding. My experience as an Executive Assistant and HR Officer at Property Vault Limited allowed me to support management while implementing organizational systems that boosted productivity. I am eager to leverage my skills in a challenging new role.

Experience

Work history, roles, and key accomplishments

Customer Care Representative

Goodies Supermarket

Provided exceptional customer service, enhancing client satisfaction. Resolved customer queries efficiently, ensuring a seamless shopping experience.

Customer Service Customer Satisfaction Communication Problem Solving

Part-Time Radio Host

Rhythm FM, Silverbird Communications

Co-hosted engaging radio programs, driving audience engagement. Prepared and presented compelling content for diverse audiences.

Radio Hosting Content Creation Presentation Skills Communication

Head Cook

MIidecancook (MCC Kitchen)

Managed a full-service kitchen, overseeing daily operations, staff, and food quality. Took full responsibility for sourcing quality ingredients, maintaining accurate inventory, and managing budgets to optimize kitchen efficiency and cost-effectiveness.

Inventory Management Budget Management Cost Optimization

Director of Outreach

Sanitary Aid Nigeria

Coordinated outreach programs to promote menstrual hygiene awareness. Collaborated with stakeholders to secure funding for initiatives.

Program Management Fundraising

Field Director

Sanitary Aid Nigeria

Led the planning and execution of field operations for menstrual hygiene campaigns, ensuring alignment with organizational goals and target community needs. Recruited, trained, and supervised volunteers, fostering a collaborative environment to maximize the impact of outreach initiatives.

Field Operations Campaign Execution Team Leadership Project Planning

Executive Assistant & HR Officer

PROPERTY VAULT LIMITED

Supported the Managing Director with scheduling, correspondence, and daily administrative operations. Coordinated internal communications, managed employee records, and implemented organizational systems to boost team productivity.

HR Operations Administrative Support Internal Communications Trello Recruitment

Education

Degrees, certifications, and relevant coursework

University of Ibadan

Bachelor of Science, Psychology

Completed a comprehensive Bachelor of Science program in Psychology. Gained foundational knowledge in human behavior, cognitive processes, and research methodologies.

Adeniran Ogunsanya College of Education

National Certificate in Education, Education

Acquired a National Certificate in Education, focusing on pedagogical skills and educational theories. Prepared for a career in teaching through practical training and academic coursework.