Bethany Sewell

Assisted passengers with boarding passes, printed bag tags, tagged luggage, and operated the bag drop. Verified passports and visas to ensure correct travel documents and provided exceptional customer service.

Managed complex policy administration, claims filing, and disaster response for property and casualty insurance. Led team initiatives to improve communication efficiency and reduced average talk time while increasing empathy scores.

Facilitated patient intake by managing high-volume calls and ensuring accurate data entry for hospital procedures. Coordinated scheduling and registration, verified patient demographics and insurance information, and collaborated with clinical departments.

Managed end-to-end medical benefits authorization, serving as liaison between patients, physician offices, and clinical staff. Built comprehensive case files with 100% accuracy and navigated insurance portals to process service requests.

Facilitated high-volume secure vehicle departures and returns at a major airport location. Authenticated driver credentials, documented vehicle data, managed exit booth flow, and audited rental charges for financial accuracy.

Provided dedicated 1:1 patient care and household administration, managing clinical needs and daily logistics for a private client. Delivered compassionate assistance with ADLs and managed the client's professional calendar.

Developed foundational clinical skills in high-intensity rehabilitation and hospital settings. Focused on patient safety, ADLs, and vital sign monitoring, and supported nursing operations at multiple facilities.

Managed daily retail operations and administrative tasks, ensuring a professional environment and efficient inventory turnover. Balanced daily receipts, managed payroll administrative tasks, and handled inbound inquiries via phone and email.

Activities and societies: Phi Theta Kappa Honor Society

Earned a Bachelor of Applied Science in Supervision & Management in 2022. Also earned an Associate of Arts in 2015.

Earned an Associate of Arts degree in 2015.

Earned a Patient Care Technician certification in 2013.