Besong Bryan

I’m a results-driven IT Support Specialist with 3+ years of hands-on experience maintaining and enhancing IT infrastructure in healthcare and enterprise environments. I focus on hardware/software troubleshooting, network management, and data security while keeping uptime high and users productive.

At MAGRABI ICO, I resolve technical support inquiries for clinical and administrative staff, install and configure Windows/Linux systems and applications, and manage network infrastructure (routers, switches, and firewalls) to protect sensitive patient data. I also handle equipment inventory, maintenance schedules, preventive maintenance, and user training—because strong customer support is part of the job. As a freelance Network & Security Engineer, I designed and deployed networks and security surveillance systems, administered Windows Server environments (Active Directory, DNS, DHCP), and set up VoIP systems using 3CX/Asterisk.