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@lukembang
Experienced Network Engineer with a strong background in IT systems.
I am a seasoned Network Engineer with over 11 years of experience in configuring and troubleshooting computer networks. My certifications, including CCNA, CCNP, ITIL, AWS, and Microsoft, reflect my commitment to excellence in the field. I have a proven track record of managing server infrastructures and ensuring high availability and performance across various IT systems.
Throughout my career, I have excelled in roles that require strong leadership and communication skills. I have supervised multiple teams, collaborated with various stakeholders, and provided exceptional technical support to ensure seamless operations. My bilingual proficiency in English and French allows me to effectively communicate with clients and executives, enhancing collaboration and project success.
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Work history, roles, and key accomplishments
ICAP Global Health
May 2024 - Jul 2024 (2 months)
Supervised 11 teams in data collection for the CAMPHIA project, troubleshooting ICT challenges and collaborating with national statistics specialists. Provided technical support and ensured data quality control.
Inq Digital Cameroon
May 2018 - Sep 2023 (5 years 4 months)
Managed IT and IoT security, resolved connectivity issues, and configured network devices. Provided first-level troubleshooting and submitted reports on network activities.
Vodacom Business Africa
Oct 2014 - May 2018 (3 years 7 months)
Configured microwave connectivity for new customers and provided helpdesk support. Ensured IT security and submitted operational reports.
Murphy Oil Cameroon
May 2013 - Oct 2014 (1 year 5 months)
Monitored interconnectivity and VoIP services, supervised contracted engineers, and managed user access rights. Provided IT support and ensured network performance.
Vodacom Business Africa
Apr 2012 - May 2013 (1 year 1 month)
Provided first-level troubleshooting for microwave and fiber link customers, monitored networks, and offered technical support to over 70 clients.
Creolink Communications
Jan 2010 - Jan 2011 (1 year)
Investigated cable modem technology issues, monitored networks, and configured IP phones and routers. Provided customer support for complex issues.
Degrees, certifications, and relevant coursework
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