Carlos Ojong Bissong
@carlosojongbissong
Technicien informatique rigoureux, expert en maintenance réseau et support client, avec plus de 5 ans d’expérience.
CameroonWhat I'm looking for
Je suis technicien informatique rigoureux et méticuleux, fort de plus de 5 ans d'expérience dans le dépannage matériel et logiciel. Je diagnostique et résous des problèmes matériel, logiciel et réseau pour assurer les performances et minimiser les temps d'arrêt, tout en installant, configurant et maintenant des systèmes et équipements réseau.
Je fournis aussi un support client de qualité et une assistance aux utilisateurs, avec des missions incluant le helpdesk, le troubleshooting à distance, et des formations pour améliorer l’utilisation efficace de la technologie. Mon expérience couvre les LAN installations, la maintenance système, l’administration réseau (DNS, DHCP, Active Directory & Group Policy) et la configuration réseau, renforcée par des certifications CISCO Networking Academy (support OS, sécurité, connectivité et support matériel).
Experience
Work history, roles, and key accomplishments
IT Technician
British Language and International Training Center
May 2025 - Present (1 year)
Diagnosed and resolved hardware, software, and network issues to support optimal system performance and minimize downtime. Installed, configured, and maintained computer systems, peripherals, and network devices, and provided technical support and training to end-users.
IT Technician
International Language and Education Center
Feb 2022 - Mar 2025 (3 years 1 month)
Performed LAN installations and troubleshooting for PC installations to maintain reliable end-user operations. Delivered helpdesk and end-user support, handled computer maintenance tasks, and provided translations as needed.
IT Technician
Terraherzs Sarl
Jan 2021 - Jan 2022 (1 year)
Provided IT support and troubleshooting to enhance system performance and minimize downtime in a fast-paced IT consulting environment. Installed, configured, and maintained hardware and software to ensure functionality and security for client networks, collaborating with cross-functional teams.
Education
Degrees, certifications, and relevant coursework
Cisco Networking Academy (Online)
Cisco Networking Academy Online Certificates, Networking / IT Support
2025 - 2026
Completed online Cisco Networking Academy courses covering Operating Systems Support, Security and Connectivity Support, Hardware and Upgrade Support, Network Support and Security, and Networking Devices and Initial Configuration.
The ICT University, Messaissi
Bachelor of Science (BSc), Information Systems and Networking
2019 - 2022
Grade: Second-class honours
Earned a BSc in Information Systems and Networking (ISN). Received second-class honours.
International Language and Education Centre (ILEC)
Academic Internship
2020 - 2021
Completed an academic internship at the International Language and Education Centre (ILEC).
Complex College Bilingue Le Pierre Précieuse
Advance Level in Sciences (S1), Sciences
2015 - 2016
Completed Advanced Level in Sciences (S1).
Availability
Location
CameroonAuthorized to work in
Job categories
Skills
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