At Valley Day & Night Clinic, I directed operations across multiple locations, aligning staffing, workflows, patient access, and service expectations. I used operational reviews and frontline feedback to support leadership coaching and performance improvement.
At Prime Healthcare, I managed Orthopedics, OB/GYN, and Family Practice operations with providers and hospital leadership. Access improvements, scheduling changes, provider engagement, and growth initiatives increased patient encounters by 25%–50%.
At Equality Health, I guided medical groups serving up to 50,000 members through practice education and value-based care transformation. I delivered coaching on HEDIS, STARS, and RAF, and established recurring performance reviews and improvement plans.

