Open to opportunities

Falon Whitaker

@falonwhitaker

Message

Dynamic healthcare administration professional focused on optimizing operations.

United States

Message

What I'm looking for

I am seeking a role that allows me to leverage my extensive experience in healthcare administration, focusing on process optimization and quality improvement within a collaborative and growth-oriented environment.

I am a detail-oriented Healthcare Administration professional with over 20 years of experience in optimizing administrative processes within the healthcare sector. My journey began with a Bachelor of Science in Agricultural Economics and Agricultural Business, followed by a Master of Business Administration. This educational foundation has equipped me with the skills necessary to navigate complex healthcare operations effectively.

Currently, I serve as an ACO Provider Relations Representative at Prominence Health, where I cultivate relationships with healthcare providers and lead initiatives that drive value-based care. My previous roles have honed my abilities in quality reporting, performance improvement, and administrative oversight, allowing me to contribute significantly to organizational growth and efficiency.

Experience

Work history, roles, and key accomplishments

Current

ACO Provider Relations Representative

Current

ProminenceHealth

Jan 2022 - Present (3 years 6 months)

Cultivated in-depth relationships with practices and regional partners, including regular calls and in-person meetings, to set strategic priorities, report results, monitor utilization and costs, and identify opportunities for growth and savings. Provided leadership and oversight for ACO Medicare Quality Reporting throughout each performance year, including the development and presentation of educ

Provider Relations Medicare Reporting Data Analysis Workflow Optimization Value Based Care Market Alignment Performance Improvement Strategic Planning Healthcare Administration Compliance

Administrative Specialist

Consolidated Nuclear Security, LLC Pantex

May 2016 - Dec 2021 (5 years 7 months)

Acted for management in the preparation of complex reports and correspondence, and was accountable for special assignments and studies of various subjects. Represented the department on committees and meetings, ensuring full compliance to DOE Orders for personnel and tracking the status of personnel qualifications.

Administrative Support Report Preparation Compliance Policy Development Performance Metrics SharePoint)Microsoft Office

Emergency Department Coordinator

Northwest Texas Healthcare System

Nov 2012 - May 2016 (3 years 6 months)

Credentialed all staff for the emergency room, dispatch, and flight team, and processed payroll. Prepared daily and monthly reports for corporate to track productivity for Emergency Services.

Credentialing Payroll Processing Database Management Report Preparation Microsoft Office Communication

Education

Degrees, certifications, and relevant coursework

West Texas A&M University

Master of Business Administration, Business Administration

Grade: 3.2/4.0

Completed a Master of Business Administration program. Achieved a GPA of 3.2/4.0, demonstrating strong academic performance in advanced business concepts.

New Mexico State University

Bachelor of Science, Agricultural Economics and Agricultural Business

Activities and societies: NMSU President of Sigma Alpha Sorority 2003-2006; NMSU College of Agriculture and Home Economics Council 2002-2006.

Earned a Bachelor of Science in Agricultural Economics and Agricultural Business. Participated in various campus activities, including serving as President of Sigma Alpha Sorority and being a member of the College of Agriculture and Home Economics Council.