Bertha Osabutey
@berthaosabutey
I’m a staff and client services officer blending HR support with reliable administration.
What I'm looking for
I’m Bertha Osabutey Maamina, and I bring strong administrative, human resource, and client service skills to help organizations run smoothly. With a BSc in Business Administration (Human Resources Management) from Central University College, I’m driven by professionalism, accountability, and continuous learning.
At Ghana Red Cross Society (National Service), I worked closely with program officers to support the effective delivery of humanitarian and community-based initiatives. I provided administrative and operational support, helping ensure smooth day-to-day operations and assisting in coordinating routine program activities, meetings, workshops, and field-related tasks.
Earlier at X5 Solutions, I supported both people and customer outcomes. As a Staff and Client Services Officer, I assisted the Human Resource unit with staff training and general welfare planning, while also serving as a liaison between the company and clients to support business sales and revenue goals.
In my Personal Assistant Intern role, I supported management by handling administrative tasks, client communications, and daily scheduling. I acted as a first point of contact for correspondence and phone calls, delivering excellent client service while prioritizing workloads—backed by strengths like multitasking, time management, and attention to detail.
Experience
Work history, roles, and key accomplishments
National Service
Ghana Red Cross Society
Nov 2021 - Sep 2022 (10 months)
Supported program officers to help ensure smooth day-to-day delivery of humanitarian and community-based initiatives. Provided administrative and operational support for program implementation, including coordinating routine activities, meetings, workshops, and field-related tasks.
Staff and Client Services Officer
X5 Solutions Ltd
Jun 2019 - Sep 2019 (3 months)
Worked across human resources and business development functions to support staff welfare initiatives and strengthen client relationships. Assisted HR with staff training and welfare, and supported sales by acting as a liaison between the company and its clients.
Personal Assistant Intern
X5 Solutions Ltd
Jun 2018 - Sep 2018 (3 months)
Provided administrative support to management, including client communications and daily scheduling to maintain smooth operations. Acted as a first point of contact for correspondence and phone calls while delivering client services and prioritizing workloads.
Education
Degrees, certifications, and relevant coursework
Central University College
Bachelor of Science in Business Administration, Human Resources Management
Earned a B.Sc. in Business Administration with a major in Human Resources Management at Central University College.
Nungua Senior High School
General Arts
2011 - 2014
Activities and societies: Performance skills; developed team-work ability, multitasking, time management, prioritization, accountability, communication, and adaptability.
Completed secondary education in General Arts at Nungua Senior High School (Oct 2011–May 2014).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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