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Bertha Osabutey

@berthaosabutey

I’m a staff and client services officer blending HR support with reliable administration.

Ghana
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What I'm looking for

I’m looking for a role where I can apply administrative, HR, and client service skills to support smooth operations and training—working in a professional, accountable team that values continuous learning and development.

I’m Bertha Osabutey Maamina, and I bring strong administrative, human resource, and client service skills to help organizations run smoothly. With a BSc in Business Administration (Human Resources Management) from Central University College, I’m driven by professionalism, accountability, and continuous learning.

At Ghana Red Cross Society (National Service), I worked closely with program officers to support the effective delivery of humanitarian and community-based initiatives. I provided administrative and operational support, helping ensure smooth day-to-day operations and assisting in coordinating routine program activities, meetings, workshops, and field-related tasks.

Earlier at X5 Solutions, I supported both people and customer outcomes. As a Staff and Client Services Officer, I assisted the Human Resource unit with staff training and general welfare planning, while also serving as a liaison between the company and clients to support business sales and revenue goals.

In my Personal Assistant Intern role, I supported management by handling administrative tasks, client communications, and daily scheduling. I acted as a first point of contact for correspondence and phone calls, delivering excellent client service while prioritizing workloads—backed by strengths like multitasking, time management, and attention to detail.

Experience

Work history, roles, and key accomplishments

GS

National Service

Ghana Red Cross Society

Nov 2021 - Sep 2022 (10 months)

Supported program officers to help ensure smooth day-to-day delivery of humanitarian and community-based initiatives. Provided administrative and operational support for program implementation, including coordinating routine activities, meetings, workshops, and field-related tasks.

Education

Degrees, certifications, and relevant coursework

CC

Central University College

Bachelor of Science in Business Administration, Human Resources Management

Earned a B.Sc. in Business Administration with a major in Human Resources Management at Central University College.

NS

Nungua Senior High School

General Arts

2011 - 2014

Activities and societies: Performance skills; developed team-work ability, multitasking, time management, prioritization, accountability, communication, and adaptability.

Completed secondary education in General Arts at Nungua Senior High School (Oct 2011–May 2014).

Tech stack

Software and tools used professionally

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