Bernice Bitah

Organized tasks and tracked project progress using Asana and Trello. Provided virtual customer support, managed content calendars, and conducted data entry and analysis to maintain accurate records.

Delivered content across various genres while utilizing SEO best practices to enhance online visibility. Edited drafts to meet client expectations.

Developed a diverse menu and implemented social media strategies to enhance customer engagement. Managed food preparation and delivery processes to ensure timely service.

Built strong client relationships through personalized care and proactive communication. Managed schedules and conducted data-driven analysis to improve service efficiency.

Coordinated international events and led community outreach programs, demonstrating strong organizational and teamwork abilities.

Provided frontline customer service, assisting with inquiries and resolving complaints while maintaining professionalism in high-pressure situations.

Managed food preparation and customer interactions, ensuring food safety and enhancing the dining experience through excellent service.

Provided medical care and personal assistance to elderly patients, ensuring their comfort and well-being through daily activities.

Provided academic support to students through tailored tutoring sessions and holiday classes, helping them achieve academic success.

Nursing Assistant Certificate, providing foundational knowledge and skills necessary for assisting in patient care and support.

Microsoft Technician Certification, covering essential Microsoft technologies and troubleshooting techniques.

Fundamentals of Aviation Cabin Crew training, providing essential knowledge and skills for cabin crew roles in the aviation industry.

Bachelor of Science in Computer Science and Informatics, focusing on the principles of computer science and its applications in various fields.