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Owusu Ansah Cindy

@owusuansahcindy

Message

I support customers and remote teams through responsive email, chat, CRM, and administrative workflows.

Ghana

Message

What I'm looking for

I'm looking for a customer support or virtual assistant role where I can improve response times, maintain accurate CRM records, resolve enquiries, and provide dependable administrative support to a remote team.

I've completed practical virtual assistant training covering customer service, administrative support, CRM management, data entry, email management, calendar scheduling, and digital file organisation. I support customer enquiries through email and chat, maintain accurate customer records, and keep follow-up notes, appointments, and task updates organised.

During national service, I maintained 95–100% documentation accuracy, completed assigned administrative tasks on time, and followed organisational procedures when handling information. I bring clear communication, empathy, problem-solving, confidentiality, and dependable remote-work support to customer-facing teams.

Experience

Work history, roles, and key accomplishments

Virtual Assistant Training

Affluence Academy

Jan 2026 - Present (8 months)

Completed practical training in customer service, administrative support, data entry, CRM management, email management, calendar scheduling, and digital file organization. Gained hands-on experience using 10+ digital tools for customer support and administrative tasks.

Customer Service Administrative Support Data Entry CRM Email Management Scheduling Google Workspace Microsoft Office Notion Trello Airtable

National Service

Maintained 95-100% documentation accuracy and achieved 100% on-time completion of assigned administrative tasks. Supported colleagues and service users through professional communication and followed organizational procedures with 100% compliance.

Documentation Administrative Support Teamwork Time Management