Open to opportunities

Isaac Boakye

@isaacboakye

Message

Detail-oriented IT undergraduate with strong communication skills.

Ghana

Message

What I'm looking for

I am looking for a role that values strong communication and offers growth opportunities in a supportive team environment.

I am an Information Technology undergraduate with a strong focus on customer service and administrative support. My hands-on experience has equipped me with the skills necessary to thrive in fast-paced environments, where attention to detail and effective communication are paramount. I am eager to leverage my abilities in a virtual team setting.

Throughout my academic journey at Ghana Communications Technology University, I have developed proficiency in various productivity tools, including Gmail, Outlook, and Zoom. My role as a Customer Support Assistant at Supabets Gaming Network allowed me to hone my skills in managing client inquiries and maintaining organized records, ensuring that customer issues were resolved efficiently.

I am committed to continuous learning and have completed certifications in Virtual Assistant Training and Google Workspace Productivity Training. I am adaptable, a quick learner, and ready to contribute positively to any organization.

Experience

Work history, roles, and key accomplishments

Customer Support Assistant

Supabets Gaming Network

Handled client inquiries and provided assistance via email and in-person communication. Maintained organized records of customer issues and resolutions, working under pressure in a high-traffic environment with strong attention to detail.

Customer Service Record keeping Problem Solving Attention To Detail

Sales Support Intern

Promasidor Ghana

Assisted in organizing product documentation and schedules. Supported daily administrative tasks including report updates and file management, and communicated with team members and clients professionally.

Administrative Support Documentation File Management Communication Scheduling

Education

Degrees, certifications, and relevant coursework

Ghana Communications Technology University

BSc. Information Technology, Information Technology

Currently pursuing a Bachelor of Science in Information Technology, gaining foundational knowledge and practical skills in various IT domains. Expected to graduate in 2025, demonstrating commitment to academic excellence and professional development.