Bernardo Fernandez Fernandez

Oversee daily operations for a Joint Commission-accredited home health agency, managing a multidisciplinary team to ensure Gold Seal standards of care. Lead strategic transition to digital documentation, manage recruitment, and drive agency growth through marketing and community partnerships.

Administered real estate portfolios for multiple investors and prepared professional materials for investor meetings. Managed the sales and advertising team to drive revenue growth.

Managed daily operations, recruitment, and training of all staff members. Prepared and streamlined rental paperwork processes and established a viable business model including budgets and sales forecasts.

Assisted in managing personnel and delivering staff training programs. Utilized Sains business security software for vendors and determined pricing strategies and sales methods.

Delivered exceptional customer service by greeting clients, addressing inquiries, and resolving complaints. Monitored sales activities to maintain high service standards and product quality.

Attended American Heritage Schools, Broward Campus in Plantation, FL.

Earned a B.S. in Business Administration from the Sawyer Business School, with participation in the Honors Program.